Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I don't make direct payments. Could bill sundry issues cause differences in my reports?
Yes, bill sundry issues can cause differences in your reports even if you don't make direct payments because through bill sundry you can add some charges in total amount of your voucher, similarly through bill sundry Can reduce some the amount.
What should I do if the voucher number is not correct in the software?
If the voucher or invoice number is not correct in BUSY, you need to follow these steps :
Step 1: Go to transactions select voucher type
Step 2: Click on modfiy mode and you can edit the number if voucher numbering is manually.
How do I account for different tax rates like % or % in BUSY?
If you want to record different tax rates invoice such as 12% and 18% then you need to select Multirate of Itemwise Sale / Purchase Type. You have to make sure the tax rates should be mentioned in the item master.
The tax amount is showing separately from the invoice amount. How can I combine them into one total amount?
If the tax amount shoiwng separately from the invoice then follow the steps to combine with invoice amount.
Step 1. Make an Sale invoice from transaction menu and choose the SaleType as Local-itemwise or Local-TaxIncl then Invoice amount shoiwng with tax.
Is it possible to maintain barcode of item in BUSY and adjustment of same through scan in sales invoice?
In BUSY, you can maintain barcode of item by using parameter feature or batch details feature or serial number feature or can maintain barcode in item alias as per requirement and will able to scan the same during sales voucher entry.
I want to increase the discount on an invoice after generating it. What is the process to do this?
To increase the discount in a generated invoice, you need to modify that voucher and can increase the discount then save changes. But if you have generates E invoice of that voucher then you can not make any changes in it.
My sale value and taxes are not getting updated correctly when generating credit/debit notes. What should I do?
If sale value and taxes are not getting updated correctly when generating credit/debit notes, you need to check below reasons:
1. It can be your previous year sales bill
2. or if you entered the wrong sale voucher number.
What options do I have if I am unable to resolve an inaccurate billing or invoicing issue through the software?
If you are unable to resolve an inaccurate billing or invoicing issue through the software, you can try contacting the vendor or customer support for assistance. They may be able to help you troubleshoot the issue or provide a solution.
I changed the quantity decimal places but it did not update automatically. Do I need to do something else?
Steps to follow if voucher not updating after changed QTY decimal places.
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select update master balances.
Step 3: If problem persist then run regenerate dual voucher option.
A voucher I entered seems to have disappeared, it is not showing up anymore what happened to it?
If you enter a voucher and its not showing in list so you need to do following things:
1:First check voucher by voucher number in modify.
2: If you search voucher number and showing invalid voucher number that means voucher is deleted.