Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What is the purpose of the "To Be Tracked With Party" option when making a transaction in BUSY?
The purpose of the "To Be Tracked With Party" option in BUSY is to track the transaction with a specific party or customer. It allows you to associate the transaction with a particular party for better tracking and reporting purposes.
How to generate a new barcode and enter it for new stock items?
When you create new item in BUSY, you can enter barcode number either with the opening stock or at the time purchase of that item.
Note: You can enter opening stock of item only in the begining financial year of company.
How is serial number and voucher number different? Which one is more critical?
The voucher number is a number that is assign to each voucher while the serial number is a feature which allows you to assign serial numbers for your inventory which can be track in future. Serial number is more critical.
I'm having trouble generating invoices/bills in the software. What am I doing wrong?
If you are not able to enter voucher make sure all details entered in voucher must be correct.Check sale type,bill sundry and tax category in item master must be correct.Voucher no should not be repeate and exist any special character.
Cannot able to view transactoin in list and other reports after entry
there is some reasons when entry is not shoiwng in list and reports -
Step 1: party select wrong date or series while open list and reports.
Step 2: party may use vouhcer approval and not approved yet.
How can I fix the address error in the invoice in BUSY?
To fix the address error in the invoice in BUSY, you need to enter the correct address in the party master. Make sure to include all the necessary details such as the station and pin code to avoid any errors.
How can I add the sales voucher in the composition company?
Your company is under composition then you can only select the exempt sale type during the sales voucher entry and the tax rate should be mention in the item master so that the GSTR 4 report will show data properly.
Why is debit note missing and how can I retrieve it?
If the debit and credit note is missing in BUSY database then it means that the particular entry has been deleted. To retrieve the deleted data, you can either restore the backup or can re enter the same in BUSY.
Why is a particular voucher not being accepted in the software?
There could be various reasons why a particular voucher is not being accepted in the BUSY, such as incorrect data entry, missing information, etc. It is recommended to check the voucher details thoroughly correct the error if showing any error.
Why is the item price not coming in the sale voucher?
The price is not picking up in the sale voucher due to the sale price it not mentioned in the item master, so it you want to pick automatic then you should mention the sale price in the item master.