Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I want to add/upload invoices in BUSY but am unable to find the option to do so. How can I add new invoices to the software?
TO add new invoice in BUSY:
Step 1 : CLick on transactions
Step 2 : Select voucher type for which you want to add voucher
Step 3 : CLick on add
Step 4 : Update details and save
Why am I getting the error message entring central transaction for party belongs to same state to continue and how can I fix it?
To correct the error message of you are entring central transaction for party belongs to same state. Check the sale type of the transaction , if the party belong to the same state then choose local tax type.
Some invoice values are not getting added to the taxable amount after I make purchases. What should I do to fix this?
If some invoices value are not getting added to the taxable amount then make sure that the tax category should be tagged in the item master and you have applied the correct sale purc type in the voucher.
What should I do if an item has different parameters with different MRP values? How will I choose which one to pick?
If an item has different parameters with different MRP values, you can choose the parameter from the dropdown at the time of sale and the MRP will auto pick which you have mentioned during purchase for that parameter.
I entered an invoice in March , but it is showing the date as May in the software. Why is this happening?
Please provide more details regarding the specific report you are checking and where you are getting mismatch in date as compared to the date specified in the voucher. Further, you can check by re save the particular invoice.
What are the different voucher available for billing in inter branch transactions?
The different options available for billing in inter branch transaction
Step 1 : You can add stock transfer voucher for inter branch transaction
Step 2 : You can add sales and purchase also in case of inter branch
I am getting errors in voucher posting, what may be the reasons?
There could be various reasons for errors in voucher posting, such as incorrect voucher number, wrong tax rate, missing HSN code, or incorrect account specified. It is important to check and correct these errors before posting the voucher.
Is it possible to apply central or local tax in the voucher?
Yes, it is possible to apply central or local tax in the voucher. To enter central or local transactions you need to select the proper sale, purchase type based on the region during the voucher entry in BUSY.
How to match units in item master and transactions in BUSY?
In BUSY, the item unit will be automatically picked as per the unit specified in the Item master. If the unit doesn't match with the item unit, BUSY will not allow you to proceed further during voucher entry.
How can I update regenerate master help files in BUSY ?
To run regenerate master help files you need to follow below steps:
Step 1: Take the latest backup of your data.
Step 2: Login company with admin credentials.
Step 3: Then go to House keeping and run regenerate master help files.