Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Will the invoice date and number change in the new bill?
If you are using voucher numbering as automatic then in new voucher or bill voucher number will change in next no. and for date it will show you system date or last vouhcer data as per your configuration.
I processed the transaction with the wrong Account Name. How can I modiFinancial Year the sales invoice?
To modiFinancial Year the saved voucher in BUSY, follow these steps:
1. Go to Transactions.
2. Open the bill in modiFinancial Year mode.
3. Correct the required details in the bill, or you can change the account name.
4. Then Re-save it.
I entered some incorrect data on an invoice in BUSY can I modify it after the fact?
If you want to modify details in voucher , you can follow the bellow steps:
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher
How do I ensure the correct tax is computed in BUSY for domestic vs international clients?
To calculate the correct tax amount in BUSY for domestic and international clients, you need to choose the appropriate sale or purchase type in your vouchers and ensure that the tax category in the item master is accurate.
How do I configure the sales invoice to show taxes and discounts in a certain order?
In BUSY, taxes and discounts are shown in the order they are applied. You can configure the order by selecting the 'Tax Inclusive' option under sales types and then applying discounts on the total tax inclusive voucher amount.
Some fields like party name are missing from the vouchers in BUSY. Why is this happening?
In BUSY, you cannot create an invoice with account details if the party name is missing in the existing voucher. Check whether you have saved a blank invoice or if party details have been removed due to corruption.
How do I fix the error message "The reference number already exists in the opening reference"?
To fix the error message The reference number already exists in the opening reference, you can either remove the existing reference number and enter a new one, or you can append the amount to the existing reference number.
What should I do if I am experiencing issues with adding an item to my vocuher?
If you are experiencing issues with adding an item to your voucher in BUSY, check below steps:
Step 1: Check if that item is blocked.
Step 2: Check if that item stock is negative and set it as dont allow.
How can I manually enter a different price for an item if a customer wants a discount?
To manually enter a different price for an item if a customer wants a discount in BUSY, you can enter the discount percentage or amount for each item after entering the item details while creating an invoice.
What does "append" mean when the software asks if I want to append to an existing reference?
When you create a new bill reference but that reference is already created or in the opening reference then you need to append it which means the amount of that bill add in the existing reference amount.