Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The party ledger amount is not matching the bill amount. How can I edit the party ledger to match the bill?
To edit the party ledger to match the bill amount, you need to manually match the entries and adjust the ledger balance accordingly. It is important to check the ledger balance and cross-adjust it to ensure accuracy.
The software says the original voucher I entered does not exist even though it is from last year What should I do to get the historical data to show up
Pls Follow the Below Steps :
Step 1: If Original Voucher is entered then it should be correct
Step 2: If Financial Year is Splitted and voucher numner is correct then we can ignore the voucher number error.
When converting a sales order to an invoice in BUSY, will it automatically pick the right sales order based on party name?
To enter the auto invoice from order follow below steps:
Step 1: Go to transactions option and select sale voucher option.
Step 2: Then select add option and press F11 key to adjust the order in sales voucher.
I made a cash sale but the customer's name is not showing in the sales return. How can I fix this?
If you made a cash sale but the customer's name is not showing in the sales return, because the cash sales party master is not maintaining it, it will not show up in your sales return.
I think my latest BUSY invoices did not save properly. How can I recover them?
If your latest BUSY invoices did not save properly, you can try recovering them from a backup. If you don't have a backup, unfortunately, the data may be lost.And you have to add the voucher again
The billing and shipping addresses are incorrect in my BUSY invoice. What should I do?
If the billing and shipping addresses are incorrect in your invoice, you can edit the address in account master for billing address and for shipping update the correct address in the Billing/Shipping window of the voucher.
What steps should I take if I think there is an error on my voucher
To fix an error in your voucher, you need to locate the part that has the error, such as date, party, item, quantity, etc. Then, you need to correct the error and save the voucher again.
What is the process for converting a sale invoice to a sale return invoice?
To convert sales invoice into a sales return invoice, follow the below steps:
Step 1: Open the sales voucher and press F6 function key.
Step 2: Select sales return voucher and enter the original voucher number then save.
What menu do I access to turn on billing features and options in BUSY?
To do the billing in your company you need to follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale purchase and click on add button to create an invoice
when I am posting entry why is it showing a limit of 31 days for data feeding?
When you are using BUSY in demo copy it shows a limit of 31 days for data feeding because it is a trial version and is meant to be used for a limited period of time.