Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am i not able to see the apply tax option in my sales order?
If then apply tax option is not visible in sales order then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.
What should I do if a transaction has been recorded under the wrong account name?
If you pass transaction under wrong account name follow these steps?
step 1: Go in transaction select voucher type
step 2: Open voucher list and select entry
step 3: Change account name and resave voucher.
I think my bill amount is incorrect. How can I verify and correct billing amounts?
To ensure the accuracy of the bill amount, you can cross verify the prices listed for each item along with their corresponding GST calculations. If you identify any discrepancies, kindly rectify the data entry accordingly.
My BUSY is linked to the Vijayawada station. Is this software only for local use?
No, the BUSY is not only for local use. It can be used for both local and central transactions. Even you can use BUSY in outside the country by using the globle edition of it.
If I get an Already Exist error on a voucher number, what should I do?
If you get an Already Exist error on a voucher number in BUSY, you should delete the existing voucher and upload it again. or can mention the new unique voucher number while adding voucher entry.
I accidentally deducted sales vouchers from the wrong company. How can I fix this?
To fix the issue of deducting sales vouchers from the wrong company in BUSY,you can restore the latest backup file taken before voucher deletion. And if needed delete the sale voucher in correct company now.
What is the difference between deemed export bills and merchant export bills in BUSY?
Deemed export bills are not taxable and are only shown for the purpose of display, while merchant export bills are taxable and are meant for actual exports. This is a feature in the BUSY .
I made a mistake in SEZ export invoice in BUSY. How to delete/cancel it?
To delete or cancel a mistake in an SEZ export invoice in BUSY, you can press CTRL+X to cancel the invoice and to delete that press F8 This will remove the invoice from the system
I made a sale invoice in BUSY but did not add GST to it. However, BUSY is not showing this as an error during voucher entry or in the error checking options. Is this a problem with the software?
If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry.
I need to charge IGST when invoicing a client in another state, even though the place of supply is within my own state. Why is this required and how can I do it properly in the software?
If your client is in the different state then you need to charge the IGST sale purc type in the voucher. The state shows in the place of supply from where the billing is done.