Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I change the payment method from cash to card in the sale voucher entry?
To change the payment method from cash to card in the sale voucher entry in BUSY, you need to edit the voucher and select the payment mode as card bank account instead of cash account.
What do I do when the invoice I made does not get saved by the system?
If invoice made does not get saved by the system then need to add invoice again. Please follow below mention steps for add invoice:-
Step 1:- Transaction Tab
Step 2:- Sales Invoice
Step 3:- Add
What happens if the rate of the item changes after adding taxes to the purchase cost?
If the rate of the item changes after adding taxes to the purchase cost in BUSY Accounting software, then the sales price will also change accordingly based on the updated purchase cost and tax rates.
What is the process to manually update sales prices if the auto pickup does not work?
If the sales price is not automatically picked, it indicates that you haven't predefined the sales price in the item master. In such cases, you can manually update the price while creating the sales voucher.
What should I do if an item I want to add to the purchase voucher doesnt have a specific unit listed?
If unit not available in BUSY you can add unit after follow thse steps:
step 1: Go in administration
step 2: Go in master
step 3: Go in unit and add unit according to your requirement.
I want to modify a voucher I already created in BUSY. How can I edit or modify an existing sales voucher?
You can edit or modify the voucher from below steps.
Step 1: Click on Transactions
Step 2: Then Sales
Step 3: Then Modify
Step 4: Select the voucher and modify it as per your needs.
Why is BUSY allowing voucher creation even when mandatory fields like GST rate/amount are not filled? This is leading to errors.
If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry.
Is there any difference in the process if there is a single tax rate item or mutiple tax rates items?
Yes, for mutiple tax rates items you should select sale or purchase type either multirate or itemwise during sale and purchase voucher entry. Furthermore for single item you can select single rate sale purchase type.
Can you provide guidance on how to ensure the accuracy of the invoice details, such as quantity and price?
If you want to ensure the accuracy of the details such as quantity,price you need to manually reconcile the voucher and check its accuracy and if any changes required you can do the changes accordingly.
When exporting in BUSY, it says country should be other than India for export transactions. Why is that?
The reason why BUSY shows the error message "Country should be other than India in party master for export transaction" is because for export transactions, the country of the party should be different from India.