Frequently Asked
Questions

Q: Why am I not able to see the apply tax option in voucher?

If then apply tax option is not visible in voucher then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.

Q: What is the difference between adding stock through purchase and physical stock vouchers?

Adding stock through purchase vouchers is done when purchasing items from suppliers, while physical stock vouchers are used to adjust the stock levels based on the actual physical count of items in the inventory.

Q: Why are all of my sales not being displayed in the sales list?

There could be various reasons why all of your sales are not being displayed in the sales list, such as Step 1 : Incorrect date range Step 2 : Filters applied Step 3 : Or unposted transactions.

Q: What details do I need to enter for the system to function smoothly?

To ensure smooth functioning of the system, you need to enter accurate and complete details such as transaction information, party details, product details, invoice details, and any other relevant information required by the system.

Q: What is the regenerate dual voucher option in the BUSY software used for?

regenerate dual vouchers option that is available in house keeping menu is used to resave the voucher in bulk and also if you have did some changes such as change in tagging and configurations

Q: I made a sale of Rs. under Composition Scheme. What will be the CGST, SGST and total GST I need to show if my tax rate is %?

For a sale of Rs.6000 under Composition Scheme in BUSY, the CGST and SGST tax will be 0.5% each, making a total of 1%. Therefore, the total GST for this sale will be Rs.60.

Q: I want to correct the date or period of a transaction entered wrongly in my books. How can I edit or change the date for an entry?

Please follow the steps: Step 1: Go to Transaction menu Step 2: Select the voucher sale/purchase/receipt etc Step 3: Click on modify option and open the voucher and then you can make changes.

Q: I am unable to find the HSN code field in the invoice entry page in BUSY. Where can I enter HSN codes for my invoices?

The Hsn code field is not available during the invoice entry. You have to mention the HSN code in the item master then in the invoice entry it will show in item info window.

Q: How do I cancel a bill that was created incorrectly on BUSY?

To cancel bill you can follow these steps : Step 1 : Click on transactions Step 2 : Select voucher type Step 3 : Modify Step 4 : OPen voucher and press CTRL + X to cancel voucher

Q: How does BUSY validate HSN codes and GST rates during invoice generation?

BUSY validates HSN codes and GST rates during invoice generation from the item master and voucher if you have specify wrong tax rate and hsn codes in item it may display the error message

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why am I not able to see the apply tax option in voucher?

If then apply tax option is not visible in voucher then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.

What is the difference between adding stock through purchase and physical stock vouchers?

Adding stock through purchase vouchers is done when purchasing items from suppliers, while physical stock vouchers are used to adjust the stock levels based on the actual physical count of items in the inventory.

Why are all of my sales not being displayed in the sales list?

There could be various reasons why all of your sales are not being displayed in the sales list, such as
Step 1 : Incorrect date range
Step 2 : Filters applied
Step 3 : Or unposted transactions.

What details do I need to enter for the system to function smoothly?

To ensure smooth functioning of the system, you need to enter accurate and complete details such as transaction information, party details, product details, invoice details, and any other relevant information required by the system.

What is the regenerate dual voucher option in the BUSY software used for?

regenerate dual vouchers option that is available in house keeping menu is used to resave the voucher in bulk and also if you have did some changes such as change in tagging and configurations

I made a sale of Rs. under Composition Scheme. What will be the CGST, SGST and total GST I need to show if my tax rate is %?

For a sale of Rs.6000 under Composition Scheme in BUSY, the CGST and SGST tax will be 0.5% each, making a total of 1%. Therefore, the total GST for this sale will be Rs.60.

I want to correct the date or period of a transaction entered wrongly in my books. How can I edit or change the date for an entry?

Please follow the steps:
 Step 1: Go to Transaction menu
 Step 2: Select the voucher sale/purchase/receipt etc
 Step 3: Click on modify option and open the voucher and then you can make changes.

I am unable to find the HSN code field in the invoice entry page in BUSY. Where can I enter HSN codes for my invoices?

The Hsn code field is not available during the invoice entry. You have to mention the HSN code in the item master then in the invoice entry it will show in item info window.

How do I cancel a bill that was created incorrectly on BUSY?

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

How does BUSY validate HSN codes and GST rates during invoice generation?

BUSY validates HSN codes and GST rates during invoice generation from the item master and voucher if you have specify wrong tax rate and hsn codes in item it may display the error message

Frequently AskedQuestions