Frequently Asked
Questions

Q: What do I do if some of my vouchers or balances didn't save properly?

The Regenerate Dual Vouchers utility resave your vouchers and update the changes if you have made. You can run this from the Housekeeping menu. Note: Take backup of your data before running this process.

Q: How can I make sure that cancelled vouchers do not affect my invoice numbering?

If voucher numbering is automatic and vocuehr is cancelled it will effect the voucher numbering as in report it will show as missing but in cancelled voucher report it will show cancelled vouchers.

Q: I made a double billing by mistake. How can I fix this in BUSY?

If you made the duplicate voucher by mistake then can open the duplicate voucher in the modify mode and then can delete it through F8 shortcut key or can click on delete option.

Q: Can a field be removed from my voucher if it has no value entered

The voucher has a fixed template with some fields that cannot be removed. However, you can remove some optional or additional fields if you have configured them according to your needs in BUSY.

Q: I am facing issues with GST computation for international transactions. What could be wrong?

For international transactions, you should ensure that the Sale / Purchase Type is set as Export / Import in BUSY, and that the tax category in the Item Master matches the GST requirements.

Q: Why is not showing any data in optional field during voucher entry in BUSY?

If not showing any data in optional field during voucher entry in BUSY, then might be master database is not created. To create it press F3 and add the required field then save.

Q: How do I create purchase and sales invoices in BUSY?

Pls Follow the Below Steps : Step 1: Transaction Step 2: Sales and Purchase Step 3: Add During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

Q: Should I make a new party for the rent income

If you want to generate a tax invoice for rent, you need to create a new party with the relevant details. This will allow you to create an invoice with the party name.

Q: Can we generate Invoices for multiple companies simultaneously in BUSY?

In BUSY, you have the capability to generate invoices for multiple companies simultaneously. To do this, you can open multiple instances of the BUSY application and log in to the respective company accounts.

Q: Who can I contact for issues with voucher generation?

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What do I do if some of my vouchers or balances didn't save properly?

The Regenerate Dual Vouchers utility resave your vouchers and update the changes if you have made. You can run this from the Housekeeping menu.
Note: Take backup of your data before running this process.

How can I make sure that cancelled vouchers do not affect my invoice numbering?

If voucher numbering is automatic and vocuehr is cancelled it will effect the voucher numbering as in report it will show as missing but in cancelled voucher report it will show cancelled vouchers.

I made a double billing by mistake. How can I fix this in BUSY?

If you made the duplicate voucher by mistake then can open the duplicate voucher in the modify mode and then can delete it through F8 shortcut key or can click on delete option.

Can a field be removed from my voucher if it has no value entered

The voucher has a fixed template with some fields that cannot be removed. However, you can remove some optional or additional fields if you have configured them according to your needs in BUSY.

I am facing issues with GST computation for international transactions. What could be wrong?

For international transactions, you should ensure that the Sale / Purchase Type is set as Export / Import in BUSY, and that the tax category in the Item Master matches the GST requirements.

Why is not showing any data in optional field during voucher entry in BUSY?

If not showing any data in optional field during voucher entry in BUSY, then might be master database is not created. To create it press F3 and add the required field then save.

How do I create purchase and sales invoices in BUSY?

Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add
During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

Should I make a new party for the rent income

If you want to generate a tax invoice for rent, you need to create a new party with the relevant details. This will allow you to create an invoice with the party name.

Can we generate Invoices for multiple companies simultaneously in BUSY?

In BUSY, you have the capability to generate invoices for multiple companies simultaneously. To do this, you can open multiple instances of the BUSY application and log in to the respective company accounts.

Who can I contact for issues with voucher generation?

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Frequently AskedQuestions