Frequently Asked
Questions

Q: How do I select exempt in the sale type for tax invoices?

To select exept in the sale type for tax invoices in BUSY, you need to choose the "Exempt" local or central option in the sale type field while adding the voucher.

Q: Correcting wrong entries or transactions in BUSY and understanding the process.

The Common mistakes at the time of voucher entry are: Wrong Date, Wrong party, wrong price, etc. To correct them open that voucher in modify mode and correct them and resave again.

Q: How to enter fixed asset disposal or sale entries in BUSY

Do entries through Journal voucher fixed assets disposal or sales entries in BUSY. Please follow below mention steps for entry fixed assets sale entries:- Step 1:- Transaction Tab Step 2:- Journal Vocuher Step 3:- Add

Q: Can we increase or decrease amount in purchase voucher in BUSY

In BUSY, we have option to increase or decrease amount in same voucher or can split it as per your requirement from shortcut Key Clt+ Alt+Shift+X. Note : Do this After Data Backup

Q: How do I specify that the invoice is meant for export?

In BUSY, you can specify that the invoice is meant for export by selecting the sale type as "Export" while creating the invoice, also can create a different series for export invoices.

Q: What should I do if I am unsure how to select the correct party for a credit note entry in BUSY?

If unsure to select correct party then: Step 1 :Identify reason for credit note Step 2 : Review original invoice Step 3 : Select relevant party Step 4 : Verify party details

Q: I have submitted my GST return but still getting errors in bill generation about non-filing of returns, what should I do?

BUSY does not provide any provision for restricting bill generation based on whether the GST return is pending or not filed. Further you can check the return status on GST portal itself.

Q: I received a shipment of , , , and bags today. How do I log this inventory receipt in BUSY?

If you received a shipment from 24 to 27 add the voucher and add items in voucher and define the quantity 24,25,26 and 27 bags add these items in voucher and save.

Q: I want to give input credit to shipping party but unable to find the option. What should I do?

To give ITC( Input Tax Credit) to shipping party you can use Billing / Shipping option and select As per Billing / Shipping Details as the GST report basis during voucher entry.

Q: Purchase entry from last year is causing the payment outstanding amount to be incorrect. What can I do?

You need to check the purchase entries in last year and find where the mistake was made. Once you find the mistake, correct it to ensure the payment outstanding amount is accurate.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I select exempt in the sale type for tax invoices?

To select exept in the sale type for tax invoices in BUSY, you need to choose the  "Exempt" local or central option in the sale type field while adding the voucher.

Correcting wrong entries or transactions in BUSY and understanding the process.

The Common mistakes at the time of voucher entry are: Wrong Date, Wrong party, wrong price, etc.
 To correct them open that voucher in modify mode and correct them and resave again.

How to enter fixed asset disposal or sale entries in BUSY

Do entries through Journal voucher fixed assets disposal or sales entries in BUSY. Please follow below mention steps for entry fixed assets sale entries:-
Step 1:- Transaction Tab
Step 2:- Journal Vocuher
Step 3:- Add

Can we increase or decrease amount in purchase voucher in BUSY

In BUSY, we have option to increase or decrease amount in same voucher or can split it as per your requirement from shortcut Key Clt+ Alt+Shift+X.
Note : Do this After Data Backup

How do I specify that the invoice is meant for export?

In BUSY, you can specify that the invoice is meant for export by selecting the sale type as "Export" while creating the invoice, also can create a different series for export invoices.

What should I do if I am unsure how to select the correct party for a credit note entry in BUSY?

If unsure to select correct party then:
 Step 1 :Identify reason for credit note
 Step 2 : Review original invoice
 Step 3 : Select relevant party
 Step 4 : Verify party details

I have submitted my GST return but still getting errors in bill generation about non-filing of returns, what should I do?

BUSY does not provide any provision for restricting bill generation based on whether the GST return is pending or not filed. Further you can check the return status on GST portal itself.

I received a shipment of , , , and bags today. How do I log this inventory receipt in BUSY?

If you received a shipment from 24 to 27 add the voucher and add items in voucher and define the quantity 24,25,26 and 27 bags add these items in voucher and save.

I want to give input credit to shipping party but unable to find the option. What should I do?

To give ITC( Input Tax Credit) to shipping party you can use Billing / Shipping option and select As per Billing / Shipping Details as the GST report basis during voucher entry.

Purchase entry from last year is causing the payment outstanding amount to be incorrect. What can I do?

You need to check the purchase entries in last year and find where the mistake was made. Once you find the mistake, correct it to ensure the payment outstanding amount is accurate.

Frequently AskedQuestions