Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What is the difference between local item wise and tax inclusive sale type?

Step 1: In local item wise sale type, tax is applied on each item separately.
Step 2: While in tax inclusive sale type, tax is included in the final price of the item.

How can I get my original entries restored after the agent deleted them?

If you have deleted any entry in BUSY, the process cannot be undo. You are required to re enter the deleted invoice or restore the backup before the deletion of the entry.

Can I set commission for both purchase and sales in the same entry?

No, commission cannot be set for both purchase and sales in the same entry in BUSY Accounting software. The Separate entries need to be made for commission calculation in purchase and sales.

How to separate items into two bills one with and one with remaining?

You can create Duplicate voucher by Pressing F12 shortcut key after open then required invoice in modify mode and then press F9 shortcut at Item grid to remove the item from voucher.

When creating a debit note for returned material, what should i select under ITC eligibility?

When you are creating purchase return (debit note) voucher for returned material, then you should select input goods or services as ITC eligibility if you want to reverse the claim of ITC.

Where can I see the notes I added to a voucher when printing the voucher?

When you print the standard format voucher then there is no option to print the voucher notes.
You can create the format for the required voucher type and add the vouchers notes field.

Who can I contact for help if I am having trouble with BUSY's billing features?

If you are facing any issue during billing in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

The discount amounts are reducing the tax amounts in BUSY invoices, what should I do?

The discount amount reducing the tax amount in invoice then you need check the discount bill sundry configuaration and make sure the Adjust in sale amount option is correctly configured as required.

I want to track inventory and stock levels. How to do it in BUSY?

Yes, In BUSY we can track inventory by posting sale/Purchase and other vouchers releated to inventory and can check stock report by these steps:
Step 1: Display
Step 2: Stock Status
Step 3: Closing Stock

Should the SEZ customer be registered in BUSY for export invoices? Or kept unregistered?

The SEZ customer should be kept registered as a type of dealer in BUSY and mention GST No. alo in the account master, while creating voucher select sale type related to SEZ.