Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why is the serial number window is not opening when I enter an entry?
If the serial number window is not opening during voucher entry then make sure that serial number wise details feature should be enable from the inventory tab and in the item master.
Do I need to pay any custom duty or other charges on export shipments?
Customs duty is charged by the federal government on import and export of goods from India.
Note: As it is your legal matter need to consult to your CA or accountant for that.
Why do I need to save a voucher on the desktop before printing it?
In BUSY, there is no need to save a voucher on the desktop before printing it. You can directly print it from BUSY without the need for saving on the desktop.
I need to update some information in an existing invoice in BUSY but I don't see any edit option. How can I edit or modify an existing invoice?
To modify the existing voucher in BUSY, go to transactions option then select sales and then click on modify button by mentioning the voucher number you can modify existing voucher in BUSY.
I am trying to withdraw a bill but am getting an error that I am out of state. How can I withdraw the bill when out of state?
If you want to create a bill for out of state party then you need to select Central Sale Type during voucher entry. Then you will not get error out of sate.
I do not want to claim ITC for a particular entry. Which section should I post it under - or -? What is the difference between these sections?
The section of 17(5) ineligible ITC and 16 (4) ineligible ITC are both for the non claimable ITC. To know the difference between them you need consult with your accountant or ca.
When recording import of capital goods purchase from an unregistered foreign supplier, should I select BB or BC in the software? What is the correct option?
When recording the import of capital goods purchased from an unregistered foreign supplier in your accounting software for GST (Goods and Services Tax) reporting, you should typically select the B2B (Business-to-Business) option.
How can I edit a generated invoice or E-Way bill on BUSY if needed?How do I update the party name in an invoice in BUSY?
To edit the invoice in BUSY:
Step 1 : CLick on transactions
Step 2 : Sales
Step 3 : MOdify
Step 4 : Edit the invoice
Step 5 : Update the party name
Step 6 : Save changes
I made a sale but am not sure if I'm in sale or sale return. How do I check this in the software?
If you added a sale voucher but want to confirm is it sale or sale return, then you can just open that voucher and see the voucher name appear on the top.
I am unable to see a GST amount of Rs. on a debit note in my books. How can I resolve this?
You need to check if the debit note has been entered correctly in BUSY with the correct GST amount. If not, you can edit the entry and add the correct GST amount.