Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What are the settings required to enable GST calculation in the invoices in the software?
If you have created a company with GST, then the default sale type masters and tax category masters will be automatically shown. However, if you have not created a company with GST, then you need to follow the steps given below to set it up:
Step 1: Go to the administration menu.
Step 2: Click on the configuration tab.
Step 3: Click on the feature and option tab.
Step 4: Click on the GST/VAT option and define the type as GST. Then click on the Default GST masters option. This will automatically create all the masters that will come under GST. At the time of billing from the sale voucher, you can use all these masters, such as sale type master, bill sundry master, etc.
My sales voucher is not showing the correct amount, how can I check and resolve this?
To check and resolve the issue of incorrect sales voucher amount in BUSY, you can follow these steps:
1. Open the sales voucher in BUSY.
2. Verify the details entered in the voucher, such as item quantity, rate, and tax calculations.
3. Check if any discounts or additional charges are correctly applied.
4. Ensure that the voucher is saved and closed properly.
5. Generate relevant reports, such as sales register or sales summary, to cross-check the voucher amount.
6. If the amount is still incorrect, review the voucher entry and make necessary corrections.
7. Save the changes and recheck the voucher amount in the reports.
By following these steps, you can identify and resolve any discrepancies in the sales voucher amount in BUSY.
How do I add a new sale type like 'GST Exempt' in the voucher creation process?
To add a new sale type like GST Exempt in the voucher creation process in BUSY, you can follow below steps:
Step 1: Go to Transaction and then voucher creation screen.
Step 2: Look for the option to add a new sale type. It is usually located in the toolbar or menu.
Step 3: Click on the Add button or select the Add Sale Type option.
Step 4: A window will open where you can enter the details for the new sale type.
Step 5: Give the sale type a name, such as GST Exempt.
Step 6: Select the appropriate taxation type group, which should be Exempt for GST exempt items.
Step 7: Click on the Save button to save the new sale type.
I need to make changes to a generated invoice bill. How do I edit it?How do I delete or cancel an incorrectly generated invoice bill?
To edit or modify the sales from BUSY, follow these steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Modify tab and access the invoice in modify mode
Step 3: Update the required details and save the voucher.
To cancel an incorrectly generated sales bill, follow these steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Modify tab and access the invoice in modify mode
Step 3: Press Cntl+X to cancel the invoice then provide remark for same.
To delete the sales invoice in BUSY, follow these steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Modify tab and access the invoice in modify mode
Step 3: Press F8 key to delete the invoice.
I'm unable to save any changes I make in BUSY the save button is greyed out. Why would the save functionality not be working?
If you're facing an issue where the save button is not highlighting while making modifications to a voucher in BUSY, there could be a few reasons behind it. Here are some steps you can take to troubleshoot the issue:
Step 1: Check if you're logged in as a sub-user. If that's the case, you may not have the necessary rights to modify the voucher.
Step 2: Verify if the approval and audit option is enabled and you don't have the rights to approve or audit the voucher. It might also be possible that the voucher has already been audited and approved.
Step 3: Check if you have adjusted a challan or order against the sale voucher. If that's the case, you won't be able to save the changes.
I am unable to find where I should enter my voucher references in the software. Can you tell me where this should be done?
Issue: I can't figure out where to enter my voucher reference number in the software. Can you help me with this?
Step 1: Enter Voucher Reference
When you're entering a new voucher in the software, look for an option related to the voucher number, often available after the date field.
In this field, you can enter your voucher reference number. This is where you should input the reference number you want to associate with the voucher.
As you continue with the voucher entry, you'll notice a Bill by Bill Adjustment window. In this window, your voucher number will automatically become your reference number. You can choose to change it if necessary, but you can also keep it as is and continue with your entry.
How do I create sales/purchase credit and debit notes in BUSY?
If you want to add sale / purchase Debit Note or Credit Note in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note). For goods return to vendor, select Purchase Return ( Dr. Note).
Step 3: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference in sale/purchase, you can use Dr. Note(w/o Items) and Cr. Note(w/o Items).
Step 5: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.
How to link receipt voucher with sales voucher in BUSY
In BUSY, We have Bill by Bill feature which is used to Create and Adjust the party references in the voucher. Track Accordingly from Outstanding Report that for which voucher the amount is pending from the party.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Account
Step 5: Enable the Bill by Bill Feature
Step 6: Open the Account Master and Enable the Bill by Bill.
Step 7: During Sale Voucher, Create the Reference
Step 8: In Receipt Voucher, Adjust that reference
Outstanding Analysis Option. Pls Follow Below Steps :
Step 1: Display
Step 2: Outstanding Reports
Amount Receivable and Amount Payable - Here can check customer data with outstanding balance amount.
Bills Receivable and Bills Payable : Here can check customer voucher according to References.
My invoice shows incorrect tax amount even after entering right GST details in BUSY. What could be wrong?
If your invoice in BUSY shows an incorrect tax amount even after entering the right GST details, there could be a few possible reasons for this issue. It is recommended to check the following:
Step 1: Verify that the sales type selected correctly as required by the invoice.
Step 2: Verify that the tax rates and percentages are entered correctly for each item in the invoice.
Step 3: Ensure that the tax calculation settings in the software are configured accurately.
Step 4: Double check the party details, such as the GSTIN, to ensure they are entered correctly.
Step 5: Review any custom tax rules or exemptions that may be affecting the tax calculation.
Step 6: Check for any software updates or patches that may address known issues with tax calculations.
How do i apply GST on product given out for free of cost?
There is no direct option to apply GST on product given out for free of cost. However you can use the below steps to apply GST:
Step 1: You can apply tax on MRP of free product because the price in the voucher is zero for free.
Step 2: Go to administration menu then select masters and click on sale type.
Step 3: Click on add and enter the name of sale type, tick on item wise and set Y on calculate tax on MRP option.
Step 4: Select region and enter other required details then save.
Step 5: When you create sale voucher choose this sale type and can give item with zero price but tax will calculate on MRP which should be mentioned in the item master.
