Frequently Asked
Questions

Q: Can you provide me with more information on purchasing items in multi-rate and local or central taxes?

In multi rate tax rate pick from each item master. if party belong to same state take local multi rate and if party belongs to other state take central multi rate.

Q: I received a payment last year that was not adjusted. How do I adjust this payment now?

If you did not adjust bill reference in payment voucher entered in the last year, then you need to modify that voucher in last year and adjust the relevant bill references.

Q: I want to remove a reference and put the rest in pending, how can I do this?

To remove reference from a voucher, you need to open that voucher in modify mode and remove the reference from the bill by bill window by press F9 and save again.

Q: What are the steps to follow for canceling an invoice due to a data entry mistake?

To cancel an invoice due to a data entry mistake in BUSY Accounting software, you need to open the voucher and click on cancel or press Ctrl+x and cancel the voucher.

Q: How to ensure that the right items are getting picked with correct pricing while generating bills?

As part of this process, you have the option to manually verify the invoice against your bill to ensure the correct item has been selected with accurate pricing in the BUSY

Q: My BUSY app crashed before I could save an invoice. How can I recover the invoice?

If BUSY crashes before you save the invoice, it means that the invoice is not recorded in your database. Therefore, you need to re-enter the invoice details and save it again..

Q: I am facing issues with bill generation for a particular bill number. How can I troubleshoot?

To troubleshoot the issues of bill generation for particular bill number you need to check that the bill number is not used before and it should not be duplicate bill number.

Q: Is it necessary to fill in the default tax rate for apply tax in the invoice?

It is not necessary to fill in the default tax rate in BUSY accounting software as it is apply tax in the invoice according to the sale type or item master.

Q: I made a receipt minutes ago but I can't find it now. How do I locate receipts I've already made?

To find receipt folllow steps: Step 1 : Click on transactions Step 2 : Then receipt Step 3 : Click on modify mode Step 4 : Enter all details of that voucher and open it

Q: How can account balances be changed at the end of a financial year? Through journal entry or any other voucher?

Changes in the account balance can be made during the closing of the financial year through any accounting voucher e.g. Journal entry or dual voucher (purchase / sale etc) in BUSY.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you provide me with more information on purchasing items in multi-rate and local or central taxes?

In multi rate tax rate pick from each item master. if party belong to same state take local multi rate and if party belongs to other state take central multi rate.

I received a payment last year that was not adjusted. How do I adjust this payment now?

If you did not adjust bill reference in payment voucher entered in the last year, then you need to modify that voucher in last year and adjust the relevant bill references.

I want to remove a reference and put the rest in pending, how can I do this?

To remove reference from a voucher, you need to open that voucher in modify mode and remove the reference from the bill by bill window by press F9 and save again.

What are the steps to follow for canceling an invoice due to a data entry mistake?

To cancel an invoice due to a data entry mistake in BUSY Accounting software, you need to open the voucher and click on cancel or press Ctrl+x and cancel the voucher.

How to ensure that the right items are getting picked with correct pricing while generating bills?

As part of this process, you have the option to manually verify the invoice against your bill to ensure the correct item has been selected with accurate pricing in the BUSY

My BUSY app crashed before I could save an invoice. How can I recover the invoice?

If BUSY crashes before you save the invoice, it means that the invoice is not recorded in your database. Therefore, you need to re-enter the invoice details and save it again..

I am facing issues with bill generation for a particular bill number. How can I troubleshoot?

To troubleshoot the issues of bill generation for particular bill number you need to check that the bill number is not used before and it should not be duplicate bill number.

Is it necessary to fill in the default tax rate for apply tax in the invoice?

It is not necessary to fill in the default tax rate in BUSY accounting software as it is apply tax in the invoice according to the sale type or item master.

I made a receipt minutes ago but I can't find it now. How do I locate receipts I've already made?

To find receipt folllow steps:
Step 1 : Click on transactions
Step 2 : Then receipt
Step 3 : Click on modify mode
Step 4 : Enter all details of that voucher and open it

How can account balances be changed at the end of a financial year? Through journal entry or any other voucher?

Changes in the account balance can be made during the closing of the financial year through any accounting voucher e.g. Journal entry or dual voucher (purchase / sale etc) in BUSY.

Frequently AskedQuestions