Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I ensure the correct shipping address is selected automatically in BUSY when I create a sales order?
When you create a sales order in BUSY, the billing address of party will be automatically picked in the Billing Shipping window, you need to enter shipping address manually in it.
Why is the invoice date not updating properly when I change it in the purchase register in BUSY?
The invoice date is not updating in the purchase register even when you change it due to not saved voucher properly. So you need to resave that voucher again and check.
I made changes in BUSY but they did not get updated. Why are my changes not getting saved?
Your changes may not be updated in BUSY because they were not saved properly. To fix this, you need to save your changes again and check if the issue is resolved.
How do I cancel BUSY invoice
If you want to cancel an invoice in BUSY, then you need to open that invoice in modify mode and click on the "Cancelbutton. Alternatively you can press "ALT+Xto cancel it.
How do I link inventory to invoice generation in BUSY?
When you generate the sales invoice in BUSY, you have to enter the item details which you want to sell. So that the inventory is automatically linked to your sales invoice.
Why should I take a backup before cancelling an invoice?
Before cancelling an invoice, you should take backup of the data. This will help you to restore the data to get that invoice information if you need it in the future.
When we charge Igst, Cgst and Sgst in sale bill?
When party belongs to other state (Inter state Transaction ) we charged Igst while party belongs to same state (Intra state transaction) we charged Cgst and Sgst both in equal portion.
What are common voucher mistakes and how to correct adjustments?
The Common mistakes at the time of voucher entry are: Wrong Date, Wrong party, wrong price, etc.
To correct them open that voucher in modify mode and correct them and resave again.
I need help understanding Place of Supply rules in BUSY.
In BUSY place of supply depend on the party you have selected in invoice or you can change the place of supply in case of bill to ship to in BUSY
How do I setup automatic billing for repeat customers?
There no provision to setup automatic billing for repeat customers in BUSY, But you can pick repeated customers details from your database through F5 in Billing/Shipping window while creating the invoices.