Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I retrieve the billing information from a specific date?
To retrieve billing information you need to follow some steps:
Step 1: Go to the Trasaction and click on Voucher type .
Step 2: Now click on Modify option and retrieve your voucher.
How is invoice due date tracked when bill dates get amended?
If you change the invoice bill date then the due date in the bill by bill window will automatically changed on the basis of credit days mentioned in the party master.
How do I get the item weight to auto-populate in BUSY?
BUSY does not have a feature to auto populate the item weight. You have to enter the weight of items manually either in the voucher entry or in the opening balance.
Can I create a bill when the stock is going negative?
Yes you can still create a bill when the stock is going negative,but it is not recommended to do it because it may cause a stock mismatch in your company reports.
I need to edit the billing and shipping details on a bill in BUSY. How can I make sure the changes are saved correctly?
TO edit billing shipping details go to:
Step 1 : CLick on transactions
Step 2 : Sales
Step 3 : Modify
Step 4 : Edit billing shipping details and save bill
I want to check the effect of a sales discount before saving the voucher. Is there a way to do this in BUSY?
To check the effect of a sales discount before saving the voucher, you need to save the voucher. Without saving the voucher, you can't check the effect of a sales discount.
I made some on-account entries but there is no broker attached to them in BUSY. How do I link brokers to these entries?
To link broker name in entries, you need to open that vouchers and resave them and mention the broker name in the window apear of salesman / broker then save changes.
What details need to be entered when creating a credit note in BUSY?
When creating a credit note in BUSY, you need to enter details such as the original invoice number, tax amounts, and any other relevant information related to the credit being issued.
Why the automatic round off bill sundry not pick correctly in the voucher?
If the round off bill sundry not pick correctly in the voucher then make sure that you have configured the correct round off upper and lower in the voucher series configuration.
Why is GST being added in the voucher when it is not required?
GST might be added in the voucher if there is a proper tax rate mention in the item master and the correct Sale or Purchase Type is selected during voucher entry.