Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I create sales/purchase credit and debit notes in BUSY?
If you want to add sale / purchase Debit Note or Credit Note in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note). For goods return to vendor, select Purchase Return ( Dr. Note).
Step 3: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference in sale/purchase, you can use Dr. Note(w/o Items) and Cr. Note(w/o Items).
Step 5: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.
How to link receipt voucher with sales voucher in BUSY
In BUSY, We have Bill by Bill feature which is used to Create and Adjust the party references in the voucher. Track Accordingly from Outstanding Report that for which voucher the amount is pending from the party.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Account
Step 5: Enable the Bill by Bill Feature
Step 6: Open the Account Master and Enable the Bill by Bill.
Step 7: During Sale Voucher, Create the Reference
Step 8: In Receipt Voucher, Adjust that reference
Outstanding Analysis Option. Pls Follow Below Steps :
Step 1: Display
Step 2: Outstanding Reports
Amount Receivable and Amount Payable - Here can check customer data with outstanding balance amount.
Bills Receivable and Bills Payable : Here can check customer voucher according to References.
My invoice shows incorrect tax amount even after entering right GST details in BUSY. What could be wrong?
If your invoice in BUSY shows an incorrect tax amount even after entering the right GST details, there could be a few possible reasons for this issue. It is recommended to check the following:
Step 1: Verify that the sales type selected correctly as required by the invoice.
Step 2: Verify that the tax rates and percentages are entered correctly for each item in the invoice.
Step 3: Ensure that the tax calculation settings in the software are configured accurately.
Step 4: Double check the party details, such as the GSTIN, to ensure they are entered correctly.
Step 5: Review any custom tax rules or exemptions that may be affecting the tax calculation.
Step 6: Check for any software updates or patches that may address known issues with tax calculations.
How do i apply GST on product given out for free of cost?
There is no direct option to apply GST on product given out for free of cost. However you can use the below steps to apply GST:
Step 1: You can apply tax on MRP of free product because the price in the voucher is zero for free.
Step 2: Go to administration menu then select masters and click on sale type.
Step 3: Click on add and enter the name of sale type, tick on item wise and set Y on calculate tax on MRP option.
Step 4: Select region and enter other required details then save.
Step 5: When you create sale voucher choose this sale type and can give item with zero price but tax will calculate on MRP which should be mentioned in the item master.
How do I record a loan, with principal and interest payments, in BUSY?
To record a loan with principal and interest payments in BUSY, you can follow these steps:
1. Go to the "Accounts" menu and select "Ledgers" or "Groups".
2. Create a new ledger account for the loan under the appropriate group.
3. Enter the loan amount as a debit entry in the ledger account.
4. Create a new voucher for the loan repayment.
5. Enter the principal payment amount as a credit entry in the loan ledger account.
6. Enter the interest payment amount as a credit entry in the appropriate interest expense account.
7. Save the voucher to record the loan repayment transaction.
Please note that the specific steps may vary slightly depending on the version of BUSY you are using.
What options are there for invoicing individual consumers instead of registered businesses?
There are two ways to generate bills for customers who are not registered (B2C Transactions) in BUSY. You can either create a master for them with the dealer type as unregistered and select them as the party in the voucher entry, or you can use the cash party option in the voucher entry and enter the customer name in the Billing / Shipping window.
To enable Billing / Shipping feature, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose voucher type such as Sales, Sales Return, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can enable option called Seperate Billing / Shipping Details and save.
I need to create vouchers in BUSY but am unable to access the voucher creation window. What should I do?
Reasons for not able to access the voucher creation window in BUSY accouting software
1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
Steps to follow to resolve the problem of not able to access voucher creation window
Step 1: Login company with the super user id and then go to administration menu.
Step 2: Then select option users from it and click on modify option to modify user configuration.
Step 3: Then navigate to the menu rights option and give rights to modify voucher to the sub user
Why am I unable to save vouchers in BUSY? How can I fix this?
Reasons for not able to save the vochers in BUSY accouting software
1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
2.Not entered necessary fields: If you have not entered all necessary fields in the sales voucher like party name, item name etc.
Steps to follow to resolve the problems
Step 1: Login company with the super user id and password and give the rights to add voucher from user modificaiton window in administration menu.
Step 2: Enter all necessary fields in the voucher to not get error message.
Is it possible to keep the sale price of items party wise ? If yes, then how?
Yes, it is possible to fix the sale price Party Item wise as need to follow below steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Then go to Inventory tab and select item Prcing Mode in vouchers
Step 3: Then select Party item wise price discount structure.
Step 4: Select mode as mixed mode.
Step 5: Then get back to Administration and Click on Configuration.
Step 6: Under configuration menu click on Party Item price structure.
Step 7: Select Mode such as Party item wise and select the party from Select party dropdown .
Step 8: Then select the item to shown on the grid and click on Download button.
Step 9: Then grid will be loaded with item then can specify the sale price and save configuration.
Why am I unable to save changes or updates in BUSY? What could be causing this issue?
There could be several reasons why you are unable to save changes or updates in BUSY. Some possible causes could include:
1. Insufficient user permissions: Make sure you have the necessary access rights to save changes. Check with your system administrator or the software's support team to ensure you have the correct permissions.
2. Software version: Ensure that you are using the latest version of BUSY. Older versions may have bugs or limitations that prevent changes from being saved. Update the software to the latest version if necessary.
3. Connectivity issues: If you are experiencing network or internet connectivity problems, it may affect your ability to save changes. Check your internet connection and ensure it is stable and functioning properly.
