Frequently Asked Questions

The deleted bill cannot be restored in BUSY. we need to enter the bill again or if you have backup before deleting the voucher then you can restore that backup.

To separate or differentiate two references that are showing as the same in BUSY, you can add a prefix or suffix to one of the references to make them unique.

If you are getting an error while generating invoice in BUSY, then first read the error message properly and correct the mistake related to that error message then check again.

To refresh an item's tax in voucher after changing the gst percentage in it you need to remove that by pressing F9 and re enter it again then apply tax.

You can modify the unit price of an item in the sales invoice by editing the value in the price column, provided that you have the permission to do so.

Yes, BUSY allows you to add a restriction for the amount change in voucher. You can do this by either restricting the rights of the user or freezing the data.

Yes you can change the quantity later in your voucher but if you have generated the e-invoice and gst return already filed it will not updated in gst portal automatically.

If you want to change the salesman name in the existing vouchers then you need to modify them because no other option to change the salesman without opening the vouchers.

If the software showing incorrect calculation of discount or tax please check first discount is applied on item level or invoice level. If still same issue contact BUSY Support System

If you mark an option as not required for sales account tagging in the item master then by default it will show in the sales account in the balance sheet.