Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The BB invoice generation is not working for my unregistered vendors in BUSY. What could be the reason?

The reason B2B invoice generation is not working for unregistered vendors in BUSY is because B2B invoices can only be generated for registered parties with GST numbers in the system.

I'm having trouble finding where to enter certain data in BUSY. Where do I input voucher numbers?

You can enter the voucher number in the Vch No. field during voucher entry. However, if your numbering is automatic then voucher number will appear automatically can not enter manually.

Can I mention the order number in the bill? If yes, then where can I mention it?

Yes, you can mention the order number in the bill in BUSY Accounting software. You can mention it in the Narration field or voucher optional field while creating the bill. 

How do I configure BUSY to allow selling a group products together at a specific tax rate?

For sale a group of item go in selected voucher and press f4 where item choose and click pick detail from item group and mention tax rate and pass voucher

What should I do if an indent is still showing as pending despite trying to clear it?

The reason that your indent is still pending even after entering a purchase voucher this is because in purchase voucher is did not adjust the indent voucher using F11 key.

Can you help me understand why my indent is still pending even after entering a purchase voucher?

The reason that your indent is still pending even after entering a purchase voucher this is because in purchase voucher is did not adjust the indent voucher using F11 key.

Can you explain the difference between putting discount in bill sundry and putting it item wise?

When you add discount in the bill sundry then it will be apply on overall bill value, but when you add itemwise discount then it will apply on individual items.

I accidentally deleted a bill in BUSY. How can I restore or recover the deleted bill?

The deleted bill cannot be restored in BUSY. we need to enter the bill again or if you have backup before deleting the voucher then you can restore that backup.

How do I separate or differentiate two references that are showing as the same in BUSY?

To separate or differentiate two references that are showing as the same in BUSY, you can add a prefix or suffix to one of the references to make them unique.

What should I do if I am getting an error while withdrawing an invoice in BUSY?

If you are getting an error while generating invoice in BUSY, then first read the error message properly and correct the mistake related to that error message then check again.
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