Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why is the sales, tax and other fields not auto-populating in the billing module?
In sale voucher tax will apply on the basis of sale type you have selected in BUSY. Further provide more details as which other fields are not showing in the voucher?
Will enabling 'Bill from Dispatch from' impact my other billing processes in the software?
Bill From Dispatch From option can be enabled when you want to enter different dispatch address other that your company's address. So that it will not impact on other billing process.
How do I record a cash purchase from an unregistered party without using RCM?
To record a purchase from a unregistered party you need to create a party with select type of dealer as Unregistered and then select that party while entering the purchase voucher.
Is it possible to add vouchers from a previous date in BUSY Accounting software?
Yes, it is possible to add vouchers from a previous date in BUSY Accounting software. But data should not be frozen and users must have rights to add back date entries.
How can I change the unit amount for an item on my BUSY sales record
You can modify the unit price of an item in the sales invoice by editing the value in the price column, provided that you have the permission to do so.
Is there an option to make the calculated amount on a voucher readonly or uneditable
Yes, BUSY allows you to add a restriction for the amount change in voucher. You can do this by either restricting the rights of the user or freezing the data.
If i have specify the wrong quantity in my voucher can i change it later?
Yes you can change the quantity later in your voucher but if you have generated the e-invoice and gst return already filed it will not updated in gst portal automatically.
Why do I need to modify all vouchers if need to change the salesman name?
If you want to change the salesman name in the existing vouchers then you need to modify them because no other option to change the salesman without opening the vouchers.
The software is showing incorrect calculations for discounts or taxes. What should I do?
If the software showing incorrect calculation of discount or tax please check first discount is applied on item level or invoice level. If still same issue contact BUSY Support System
What happens if I mark an option as not required for sales account tagging?
If you mark an option as not required for sales account tagging in the item master then by default it will show in the sales account in the balance sheet.