Frequently Asked
Questions

Q: Can I filter items in a bill based on valid/invalid status?How to get notified if I'm adding an invalid item while making a bill?

There is no such valid or invalid status option is available to filter the items in the bill. You have to correct it manually in the bill.

Q: The software is not allowing me to make changes to a completed voucher. How can I edit or modify a voucher after completion?

There is many reasons by which user cannot able to modify voucher:- 1. User not having rights to modify voucher. 2. voucher getting approved by authorized user.

Q: The changes I made to a bill in BUSY are not appearing when I view the bill again. What could be causing this?

If changes not reflecting in bill check: Step 1 : Data entry errors Step 2 : Filter Step 3 : Transaction date Step 4 : User rights

Q: When generating GST return reports, how do I configure it to select GST details from the party master instead of shipping details?

To specify GST details from the party master instead of shipping details when generating GST return reports, select "As per party master" in the GST report basis.

Q: What is the process to show GST separately in BUSY instead of an inclusive amount

To see GST seperalty select the voucher type as GST multi rate or the GST rate voucher belongs too and apply the GST seperatly in bill sundry

Q: How to apply the correct GST rate in BUSY based on the party and transaction?

When entering a locally registered party, select Local GST in the sale/purchase type on the invoice. For an interstate registered party, select Central GST on the invoice.

Q: I want to add mileage/kilometers to my invoices in BUSY. How do I configure that?

When you create invoice in BUSY you can mention the distance in the transport details window. However it will auto calculate the distance based on the pincodes.

Q: Which sale type should i select if i am doing transaction within a same state?

If you are doing a transaction within a same state you need to select sale type as Local such as Local 18 percent,item wise and multirate etc.

Q: I am facing issues with incorrect items getting picked in bills. How to resolve this?

If incorrect item is picked while adding the voucher press F9 key to remove that item from voucher entry and add the correct item master in voucher.

Q: When do I need to enter shipping bill number and port code in BUSY?

You need to enter the shipping bill number and port code in BUSY when generating an export invoice or when filling out the export shipping bill details.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can I filter items in a bill based on valid/invalid status?How to get notified if I'm adding an invalid item while making a bill?

There is no such valid or invalid status option is available to filter the items in the bill. You have to correct it manually in the bill.

The software is not allowing me to make changes to a completed voucher. How can I edit or modify a voucher after completion?

There is many reasons by which user cannot able to modify voucher:-
 1. User not having rights to modify voucher.
 2. voucher getting approved by authorized user.

The changes I made to a bill in BUSY are not appearing when I view the bill again. What could be causing this?

If changes not reflecting in bill check:
 Step 1 : Data entry errors
 Step 2 : Filter
 Step 3 : Transaction date
 Step 4 : User rights

When generating GST return reports, how do I configure it to select GST details from the party master instead of shipping details?

To specify GST details from the party master instead of shipping details when generating GST return reports, select "As per party master" in the GST report basis.

What is the process to show GST separately in BUSY instead of an inclusive amount

To see GST seperalty select the voucher type as GST multi rate or the GST rate voucher belongs too and apply the GST seperatly in bill sundry

How to apply the correct GST rate in BUSY based on the party and transaction?

When entering a locally registered party, select Local GST in the sale/purchase type on the invoice. For an interstate registered party, select Central GST on the invoice.

I want to add mileage/kilometers to my invoices in BUSY. How do I configure that?

When you create invoice in BUSY you can mention the distance in the transport details window. However it will auto calculate the distance based on the pincodes.

Which sale type should i select if i am doing transaction within a same state?

If you are doing a transaction within a same state you need to select sale type as Local such as Local 18 percent,item wise and multirate etc.

I am facing issues with incorrect items getting picked in bills. How to resolve this?

If incorrect item is picked while adding the voucher press F9 key to remove that item from voucher entry and add the correct item master in voucher.

When do I need to enter shipping bill number and port code in BUSY?

You need to enter the shipping bill number and port code in BUSY when generating an export invoice or when filling out the export shipping bill details.

Frequently AskedQuestions