Frequently Asked
Questions

Q: How do I generate bills for different clients or vendors like eBay, Amazon etc.?

In BUSY, you can generate Sale or Purchase voucher to record transaction with customers or vendors. No direct option to link online platforms such as ebay, amazon, etc.

Q: Can I undo a cancelled voucher in BUSY? What is the process for that?

No, once a bill is cancelled, it cannot be undo. It needs to be regenerated with the correct details after pressing ctrl/alt+X for re-active cancelled voucher number.

Q: How do i enter price for an item during voucher entry in BUSY?

In BUSY, you can manual enter price of an item in the price column or it mentioned in the item master it will auto pick from there.

Q: How can I find a transaction in BUSY after it has been entered?

To find entered transactions in BUSY, follow the steps below: 1. Navigate to Transaction. 2. Select List option 3. Specify the date range. 4. Choose the required filters. 5. View the report.

Q: Is there any way to change a sale invoice to a purchase invoice

To change sale invoice into purchase invoice, open the sales invoive press default shortcut key "F6and select purchase save and convert that sale invoice into purchase invoice

Q: How do I add export details to an invoice to show zero tax?

To add export details to an invoice and show zero tax, you need to select the 'zero rated' or 'nil rated' sales type for exports in BUSY.

Q: Can items without barcode stickers be scanned and sold in BUSY Accounting Software?

If the barcode stickers are not available on items then you can not scan that item but you can select items manually during voucher entry in BUSY.

Q: Which saletype is to be used if the party belongs to other state?

If the party belongs to another state, then the Central sale/purchase type should be used. Central tax is applied to transactions involving parties from different states .

Q: How to enter customer and product details when creating a BUSY sales voucher?

During Voucher entry, we have to select the customer and item details from dropdown. If the customer and Item is new then create with F3 shortcut key.

Q: How do I add or remove products/services from an existing invoice in BUSY?

To remove product from existing invoice: Step 1 : CLick on transactions Step 2 : Select voucher type Step 3 : MOdify Step 4 : Press F9 key and delete item

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I generate bills for different clients or vendors like eBay, Amazon etc.?

In BUSY, you can generate Sale or Purchase voucher to record transaction with customers or vendors.
No direct option to link online platforms such as ebay, amazon, etc.

Can I undo a cancelled voucher in BUSY? What is the process for that?

No, once a bill is cancelled, it cannot be undo. It needs to be regenerated with the correct details after pressing ctrl/alt+X for re-active cancelled voucher number.

How do i enter price for an item during voucher entry in BUSY?

In BUSY, you can manual enter price of an item in the price column or it mentioned in the item master it will auto pick from there.

How can I find a transaction in BUSY after it has been entered?

To find entered transactions in BUSY, follow the steps below:
1. Navigate to Transaction.
2. Select List option
3. Specify the date range.
4. Choose the required filters.
5. View the report.

Is there any way to change a sale invoice to a purchase invoice

To change sale invoice into purchase invoice, open the sales invoive press default shortcut key "F6and select purchase save and convert that sale invoice into purchase invoice

How do I add export details to an invoice to show zero tax?

To add export details to an invoice and show zero tax, you need to select the 'zero rated' or 'nil rated' sales type for exports in BUSY.

Can items without barcode stickers be scanned and sold in BUSY Accounting Software?

If the barcode stickers are not available on items then you can not scan that item but you can select items manually during voucher entry in BUSY.

Which saletype is to be used if the party belongs to other state?

If the party belongs to another state, then the Central sale/purchase type should be used. Central tax is applied to transactions involving parties from different states .

How to enter customer and product details when creating a BUSY sales voucher?

During Voucher entry, we have to select the customer and item details from dropdown. If the customer and Item is new then create with F3 shortcut key.

How do I add or remove products/services from an existing invoice in BUSY?

To remove product from existing invoice:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : MOdify
Step 4 : Press F9 key and delete item

Frequently AskedQuestions