Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I getting an error message about duplicate invoice numbers when trying to generate invoices?
Here's a simplified step-by-step guide to address the error message about duplicate invoice numbers when generating invoices in BUSY, you need to follow below steps:
Step 1:If you receive an error about duplicate invoice numbers, it means that the invoice number already exists for either the same voucher or a different series of that voucher.
Step 2:You need to decide whether to modify the existing voucher or delete/cancel it to resolve the duplicate invoice number issue.
Step 3:To prevent future duplication issues, ensure that you maintain automatic invoice numbering. This helps in generating unique invoice numbers for each transaction.
By following these steps, you can effectively address the error and prevent duplicate invoice number issues in BUSY.
I gave a free replacement product to a customer but it is showing as a separate transaction with % GST in the reports. How can I show free replacements and actual sales together?
If you want to show free replacement with actual sales together then you need to follow below steps
Step 1:Go to administration.
Step 2:Select configuration.
Step 3:Choose features/options.
Step 4:Open the inventory option.
Step 5:Search for enable free quantity in vouchers.
Step 6:If you want to calculate GST on free quantity, go to the transaction option.
Step 7:Select sales.
Step 8:Click on add.
Step 9:Enter relevant information (series, date, voucher number, sales type, party).
Step 10:Enter the item name.
Step 11:In the quantity column, enter both actual quantity and free quantity.
Step 12:Enter the rate and check auto-calculated amount.
Step 13:Charge bill sundry and save the voucher.
How is export turnover recorded and sales register updated in BUSY?
To record export turover need to follow the below steps:
Step 1: Go to Transactions then click on Sales/ Supply Outward.
Step 2: Then Add Sales voucher then add date,voucher number
Step 3: Then select sales type as central export and have to choose taxable or exempt according to bill requirement.
Step 4: Then Add party details with PIn Code as 999999
Step 5: Then enter the shipping details of the last location where your items are going to dispatched.
Step 6: Enter Item details, quantity and price details .
Step 7: Further you need to enter the shipping bill number, shipping bill date, and the port code from where your goods will be dispatched.
Fix incorrect/duplicated transactions in BUSY.
To fix incorrect or duplicated transactions in BUSY, you can follow these steps:
Step 1 : Go to the Transactions menu and select the option to view all transactions.
Step 2 : Use the search or filter options to locate the incorrect or duplicated transactions.
Step 3 : Once you have identified the transactions, select them and choose the option to edit or delete them.
Step 4 : If the transactions are duplicated, you can merge them by selecting the duplicate entries and using the merge option.
Step 5 : Make the necessary corrections to the transactions, such as updating amounts or categories.
Step 6 : Save the changes and verify that the transactions are now correct and not duplicated.
Can a physical stock voucher entry be used for both stock inflow and outflow transactions?
A physical stock voucher entry is a type of transaction used to update the physical stock quantities in the inventory. It is commonly used to record changes in stock levels due to various reasons, such as receipt of new stock, transfer of stock between locations, or physical counting for stock adjustments.
Solution/Answer/Relevant Steps
Stock Inflow: This type of voucher entry is used to record the inflow of stock into the inventory. It may include transactions like purchase receipts, production receipts, and stock transfers into the inventory from other locations.
Stock Outflow: This type of voucher entry is used to record the outflow of stock from the inventory. It may include transactions like sales deliveries, stock transfers out to other locations, and stock write-offs.
Is there a way to apply tax with separate tax rate for freight in BUSY?
In BUSY, you can apply tax with specific tax rate of freight by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.
Step 4: Go to transaction section then choose required voucher.
Step 5: Choose add tab then specify the voucher series, date, voucher number, sales or purchase type, party name, material center in header part of voucher.
Step 6: Now, mention then item details with quantity and price then select apply freight account at item level and update the price for same.
Step 7: Apply tax at bill sundry and save the master.
The invoice totals are not calculating properly in BUSY. What could be the reason and how can I fix this?
If the invoice totals are not calculating properly in BUSY, several reasons could be causing the issue. Here are some troubleshooting steps to help identify and resolve the problem:
1. Check Data Accuracy: Ensure that all the data entered in the invoice, including quantities, prices, and tax rates, is accurate. A simple data entry error could lead to miscalculations.
2. Verify Tax Rates: Confirm that the correct tax rates are applied to each item on the invoice. Incorrect tax rate can result in inaccurate totals.
3. Check Discounts and Charges: If you are applying discounts or additional charges to the invoice, review these entries to make sure they are entered correctly and are contributing to the total as intended.
Why is the name of the party not showing up in drop down while creating a sale or purchase voucher?
The name of the party may not be showing up in the drop down list while creating a sale or purchase voucher in BUSY due to several reasons:
1. Ensure that the name of the party is correctly entered and saved successfully in company.
2. Ensure that the group or under group of the party master must be either sundry debtor, sundry creditor, cash-in-hand, or bank.
3. Check if the party is marked as deactivated, as in such cases, those account masters will not show up in the drop down list when adding a voucher.
4. Verify if there are any filters applied on the value for the party dropdown from voucher configuration. Such filters might be excluding the party name from being displayed.
How can I view pending orders and process them?
To view the pending order report, follow these steps:
Step 1: Go to display section then select the order processing
Step 2: Click on pending order then select the required report
Step 3: Select the item range and party range then specify the date and open the report.
In order to process or adjust the pending in order in original invoice, follow these steps:
Step 1: Go to transaction section then click on sales or purchase voucher
Step 2: Click on add then specify the voucher number, series, voucher date, sale/purchase type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending order with selected party will appear in a window.
Step 4: Select the required order and save the voucher.
How to fix incorrect calculations in the vouchers?
To fix incorrect calculations in the vouchers, you need to follow these steps:
Step 1: Check that the price of the products is entered correctly.
Step 2: Check that the tax category of the items is specified correctly in the item master. This will help to apply the correct tax rate and amount to your transactions.
Step 3: Check that the discount given is entered correctly and has the right structure.
Step 4: Check that the additional charges added through Bill Sundry have the correct accounting configuration.
Further for any assistance you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.
