Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How can I undo an entry I made by mistake?

To undo or delete entry:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : MOdify voucher
Step 4 : Press F8 key to delete voucher

Can I convert a sale invoice to a purchase invoice

To convert sale invoice into purchase invoice, open the sales invoive press default shortcut key "F6and select purchase save and convert that sale invoice into purchase invoice

Can I copy and paste the address into my voucher?

Yes, you can copy and paste the address in the billing shipping window during voucher entry, otherwise the billed party address is mentioned in the party master.

Do all the products have the same HSN codes?

No it is not necessary that all the products have the same HSN codes 
every product have different HSN codes according to the description of the product

Why is it taking time to open the entry?

It is taking time to open the entry because the software may be processing a large amount of data or there may be technical issues causing delays.

How can I identify which entry belongs to whom?

In BUSY, you can identify which entry belongs to whom by checking the account name or party name mentioned in the entry or in the relevant report.

Can I enter a purchase with 0 item price?

Yes, you can enter a purchase with 0 price in BUSY. But it is not recommended because it will impact on your GSTR3B report and stock report. 

How can I locate newly created invoices in BUSY?

You can create the invoice from below steps:
Step 1: Click on Transactions
Step 2: Then select the required voucher and series
Step 3: Then Add

What is the meaning of configurations in BUSY?

Configurations is a kind of of settings that help us to do the modifications and allow us to do some changes.
Such as enabling and disable the features.

How can I retrieve deleted voucher in BUSY?

If the entry gets deleted from BUSY then it cannot retrieve back. you can either re enter the voucher or can restore the latest backup if have.