Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How do I configure the software to show the notes section after narration when creating vouchers?

 Unfortunately, there is no option to configure the software to show the notes section after narration when creating vouchers in but you can enter note in voucher by click on Vch notes option in voucher and for maintain notes you can follow some steps.
Step 1: Go to the administration and click on Configuration
Step 2: Now click on Feature and Options and then click on Inventory.
Step 3: Now Enable Maintain Image Notes with Master Voucher and then click on Configuration and or can search then tick option for maintain Notes of Inventory voucher and save the configuration.
Step 4: Now select your voucher for entry and click on Vch Details option and then click on Vch notes and enter notes in window.

Why am I getting an error message about duplicate invoice numbers when trying to generate invoices?

 Here's a simplified step-by-step guide to address the error message about duplicate invoice numbers when generating invoices in BUSY, you need to follow below steps: 
Step 1:If you receive an error about duplicate invoice numbers, it means that the invoice number already exists for either the same voucher or a different series of that voucher.
Step 2:You need to decide whether to modify the existing voucher or delete/cancel it to resolve the duplicate invoice number issue.
Step 3:To prevent future duplication issues, ensure that you maintain automatic invoice numbering. This helps in generating unique invoice numbers for each transaction.
By following these steps, you can effectively address the error and prevent duplicate invoice number issues in BUSY.

Fix incorrect/duplicated transactions in BUSY.

 To fix incorrect or duplicated transactions in BUSY, you can follow these steps:
Step 1 : Go to the Transactions menu and select the option to view all transactions.
Step 2 : Use the search or filter options to locate the incorrect or duplicated transactions.
Step 3 : Once you have identified the transactions, select them and choose the option to edit or delete them.
Step 4 : If the transactions are duplicated, you can merge them by selecting the duplicate entries and using the merge option.
Step 5 : Make the necessary corrections to the transactions, such as updating amounts or categories.
Step 6 : Save the changes and verify that the transactions are now correct and not duplicated.

Can a physical stock voucher entry be used for both stock inflow and outflow transactions?

 A physical stock voucher entry is a type of transaction used to update the physical stock quantities in the inventory. It is commonly used to record changes in stock levels due to various reasons, such as receipt of new stock, transfer of stock between locations, or physical counting for stock adjustments.
Solution/Answer/Relevant Steps
Stock Inflow: This type of voucher entry is used to record the inflow of stock into the inventory. It may include transactions like purchase receipts, production receipts, and stock transfers into the inventory from other locations.
Stock Outflow: This type of voucher entry is used to record the outflow of stock from the inventory. It may include transactions like sales deliveries, stock transfers out to other locations, and stock write-offs.

Is there a way to apply tax with separate tax rate for freight in BUSY?

 In BUSY, you can apply tax with specific tax rate of freight by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.
Step 4: Go to transaction section then choose required voucher.
Step 5: Choose add tab then specify the voucher series, date, voucher number, sales or purchase type, party name, material center in header part of voucher.
Step 6: Now, mention then item details with quantity and price then select apply freight account at item level and update the price for same.
Step 7: Apply tax at bill sundry and save the master.

How to record credit sales and receive customer payments in BUSY?

 If you want to add a credit sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Add and select the Party Name and other neccessary details such as Date, Voucher no., Items, etc and save the transaction.
If you want to record receipt in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.

How can I view pending orders and process them?

 To view the pending order report, follow these steps:
Step 1: Go to display section then select the order processing
Step 2: Click on pending order then select the required report
Step 3: Select the item range and party range then specify the date and open the report.
In order to process or adjust the pending in order in original invoice, follow these steps:
Step 1: Go to transaction section then click on sales or purchase voucher
Step 2: Click on add then specify the voucher number, series, voucher date, sale/purchase type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending order with selected party will appear in a window.
Step 4: Select the required order and save the voucher.

How to fix incorrect calculations in the vouchers?

 To fix incorrect calculations in the vouchers, you need to follow these steps:
Step 1: Check that the price of the products is entered correctly.
Step 2: Check that the tax category of the items is specified correctly in the item master. This will help to apply the correct tax rate and amount to your transactions.
Step 3: Check that the discount given is entered correctly and has the right structure.
Step 4: Check that the additional charges added through Bill Sundry have the correct accounting configuration.
Further for any assistance you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.

How to record a purchase and specify local or central tax for it in BUSY software

 To record a purchase and specify local or central tax for it in BUSY software, Follow these steps:
Step 1: Go to the Transaction Menu
Step 2: Click on Purchase
Step 3: Press enter on add
Step 4: Select series,specify the date & voucher number
Step 5: Then select purchase type according to party billing state if party belongs to same state then select purchase local single tax/multirated /incl. and if party belongs to other state then select central purchase and according to purchase you apply local or central tax on your voucher.
Step 6: Fill in the required Details of the voucher like: party, item, qty etc.
Step 7: Save the information by clicking on the Save button or pressing F2.

Can't find option for GST invoices in BUSY. What settings for BB?

 Follow below steps to find the option for GST invoices in BUSY: 
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Then Select feature/options.
Step 4: Under it click on GST/VAT.
Step 5: Enable GST in it.
Step 6: Specify the type of dealer and filling frequency.
Step 7: Mention your company GSTN in given option.
Step 8: Also can create default GST masters.
Step 9: Save configuration and go back.
Step 10: Go and create desired voucher.
Step 11: Ensure that billing party must be registered.
Step 12: As specify the GSTN in billing party master.
Step 13: Save configuration and create an invoice.