Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Can you advise me on which voucher to use for a particular entry?
In BUSY, you can add different type of vouchers from the transactions menu. You can choose the voucher which is relevant to the nature of transaction.
How can I fix if some amount on enter mismatch in one transaction?
If on enter amount mismatch in one transaction, you need to resave the voucher and then check.
Note: Take the latest backup of data before any process.
Can I directly enter the details of a purchase return without using challan?
Yes, you can directly enter the details of a purchase return without using challan in BUSY by using type as direct and add voucher without challan.
I posted a consolidation entry but it is showing up in the wrong period. How can I change the date or period for an entry after posting it?
To change the date of a entry after posting it, you need to open that voucher in modify mode then change the date and save changes.
I gave a discount on a BUSY sales voucher but it reduced the total bill amount, not the taxable amount. What is wrong?
If you apply the discount after the gst in that case it will not reduce your taxable value so apply the discount before applying the tax
The voucher number in BUSY is generated per invoice. How can I create a single voucher number for multiple invoices under one parcel?
No, in BUSY, we do not have any option to generate one E-way bill for multiple invoices.Each Invoice needs to have its own seperate E-way Bill.
I am trying to generate an invoice but the billing details are not populating automatically. What could be the reason for this?
The billing details automatically pick in the billing shipping details window on the basis of key field which are party name, mobile number and email Id.
What is the process to cancel an incorrect sales voucher in BUSY?
In BUSY, We have option to view cancel vouchers.
Pls Follow the Steps :
Step 1: Display Menu
Step 2: Checklist
Step 3: Voucher Numbering Reports
Step 4: Cancelled Voucher Number
How do I link a transporter ID to a voucher in BUSY?
You can mention transporter name the Transport Details window during voucher entry. You can also create new transporter with their ID by click on Add New.
How to edit the shipping address manually in the invoice in BUSY?
To edit Shipping details manually in the invoice:
While creating voucher You need to Feed Address and details In Billing shipping details window and save.