Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
When buying from another state, what details should I enter since I can't use GST?
If you are not using GST in your company then you can create party with other state details and then raise voucher with selecting that party.
The software is hanging during round off. What should I do to avoid this issue?
If the BUSY is hanging during round off the bill value then you need to check after run reindex database from the housekeeping menu after backup.
How can I show purchases from a regular supplier differently than sales to regular customers?
You can create separate accounts for purchases from regular suppliers and sales to regular customers to differentiate them and also can check the ledger both seperatly
Is it necessary to fill all the columns while making an entry in BUSY?
Yes, it is necessary to fill all the mandatory fields while making an entry in BUSY such as date, sale or purchase type, party, item, etc.
When i modiFinancial Year voucher the bill references misbehaving. How do i resolve this?
Please provide more details what issue occurs while modiFinancial Yearing voucher in BUSY. Further you can remove the bill reference and enter again and then check.
I made a mistake while creating invoice in BUSY How can I correct it?
If you made a mistake while creating invoice you need to open the voucher and you can modify the changes and correct it then save it
What to do if vehicle number is not available for a vehicle in invoicing?
If vehicle number is not available for a vehicle in invoicing using BUSY, you can leave the field blank or enter the transporter's GST number instead.
Why am i unable to enter order or quotation with zero quantity in BUSY?
No, you cannot create order or quotation with zero quantity in BUSY. Quantity of item must be enter in order to save order or quotation voucher.
What is the shortcut method to add a parties GST number to their account?
The shortcut method to add a party's GST number to their account in BUSY is to press ALT+M for modifying the parties account while creating voucher.
What is the shortcut key for creating a new item while creating a invoice?
If you creating a invoice and need to create new item, put cursor on item name row and press F3 key to create new item master.