Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

Why is the company verifying for the account set up on an external system and denying the verification?

I'm sorry, but I cannot provide an answer to this question as it is incomplete and lacks context. Please provide more information or clarify the question.

What do I do if I see a debit balance for a party in the purchase voucher section?

If you see a debit balance for a party in the purchase voucher section it means party is liable to pay the balance to your company.

What will be displayed in the voucher for a local partys tax and for a central partys tax?

For local party the tax will be displayed as CGST and SGST and for central party the tax will be displayed as IGST in the voucher.

Some of my invoice line items have wrong units of measurement. How can I change the units for multiple items together?

Unit can not be changed if you have done the transaction .
So if you can delete the transaction then you can change the unit.

I am adding tax rates one by one which is time consuming. Is there a faster way to calculate tax liability?

The tax liability auto calculate the BUSY according to the sale purc type used in the voucher and tax category mention in the item master.

Why is the stock of the item getting reduced by the full amount even when it is sold partially?

The stock value shows as per the stock valuation method selected by you and the value which is on that particular date of an item. 

I added a new voucher but now I can't find the voucher number. How do I locate voucher numbers?

To locate a voucher number, you can use the search function within the list of vouchers, or verify that the voucher has been saved successfully.

I want to generate the invoice manually using BG instead of the automated system. How can I do that?

To generate the invoice manually using BG instead of the automated system in BUSY, you can go to the portal and generate the invoice directly.

I am unable to find the ineligible ITC option after upgrading BUSY. Has this been removed or shifted elsewhere?

No, the ineligible ITC option has not been removed or shifted elsewhere in the latest version of BUSY. It is still available in the software.

Why does modifying an existing voucher impact the pricing and units picked? Is there any way to prevent this?

If you are modifying an existing voucher then it does not impact the 
pricing and unit until you do not make any changes into price.