Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What needs to be done after making changes to an item to ensure it takes effect in a voucher?
After making changes to an item in BUSY, you need to re enter that item after removing it to take effect in a voucher.
The tax amounts are not getting calculated automatically. What could be the issue and how can I fix it?New
If tax amount not automatically calculating check the tax category and tax rate applied in item master then the tax amount will automatic calculate.
I'm having an issue with cross-referencing and adjusting entries. Can you help me properly reference and adjust entries?
We recommend to create new bill reference while creating new invoices and adjust the same reference number when you received payment against that invoice.
Can you check if there is an update available for BUSY that includes the option to add multi-vehicles?
BUSY does not have an option for multiple vehicle numbers in one bill. You have to post separate voucher for different vehicle number .
What information do I need to enter about the foreign currency when creating a purchase order in BUSY?
When creating a purchase order in BUSY, you need to enter the foreign currency code, exchange rate, and the amount in the foreign currency.
Where can I find the field to enter the port code when generating an export invoice in BUSY?
At the time of saving the voucher, you can find the field to enter the port code while generate an export invoice in BUSY
There is a specific amount showing in my trading account or treasury. Which transaction is this amount for?
To check the amount showing in trading account open the transactions and check the item details that for which transaction this amount belongs too.
Can I lock or fix the amount on a voucher so it cant be edited after its calculated
Yes, you can restrict your user to do modification in vouchers, so that they can't make any changes in the voucher once it created.
Should i charge local tax in case the party belongs to same state?
If the party belongs to same state and goods are consumed in same state then cgst and sgst tax must be charge at voucher.
How do I split a large voucher order into multiple boxes for shipping?
If you want to split the voucher then you need to use the shortcut key clt+alt+shift+x then split it as per the boces units.