Frequently Asked
Questions

Q: When entering older barcodes on a new sale voucher, it's pulling the outdated lower prices instead of the new current pricing. How can I make it use the newest pricing?

While scanning an old barcode in sales invoice, pricing will pick as same as details specify while entering the barcode. To modify the existing barocode pricing, you need to modify the existing purchase voucher by follow these steps: Step 1: Take the latest backup of data. Step 2: Go to the transaction section then click on purchase voucher type Step 3: Select the modify option then access the required invoice in modify mode. Step 4: Now, press enter key on quantity of required item master to open the parameter details window where you can update the price. Step 5: After modification, save the invoice.

Q: I want to generate the right GST amounts in BUSY but it's showing the wrong amounts for my invoices. How can I fix this issue?

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below: Step 1. Select correct purchase type according to your transaction for applying tax Step 2. Then select item and open in modify by alt+m Step 3. Mention correct tax rate according to item Step 4. Check tax category of all items mentioned in the voucher Step 5: Apply tax and or if using itemwise check after every item the amount of tax. By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

Q: I want to enter purchase invoices in BUSY but the software is calculating the wrong tax amounts. What should I do to resolve this?

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below: Step 1. Select correct purchase type according to your transaction for applying tax Step 2. Then select item and open in modify by alt+m Step 3. Mention correct tax rate according to item Step 4. Check tax category of all items mentioned in the voucher Step 5: Apply tax and or if using itemwise check after every item the amount of tax. By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

Q: Why is BUSY not calculating the correct tax amounts on my invoices? What could be causing it to show the wrong GST amounts?

To apply tax amount calculate correctly in sale invoice from BUSY , you can follow the steps below: Step 1. Select correct purchase type according to your transaction for applying tax Step 2. Then select item and open in modify by alt+m Step 3. Mention correct tax rate according to item Step 4. Check tax category of all items mentioned in the voucher Step 5: Apply tax and or if using itemwise check after every item the amount of tax. By following these steps , you will be able to enter the GST amount correctly in sale invoice from BUSY .

Q: Is there any support or assistance available for any issues or difficulties in generating e-invoices on BUSY?How to remove and re-enter an item to validate HSN code again in sale voucher of BUSY?

You can ask any query/difficulties which you fascing in generating e-invoices in BUSY to us. You can ask any queries/difficulties in generating e-invoice in BUSY to Us. For revalidate an item hsn code you have to press alt+m To re-verify an item HSN code you have to press alt+m on the item master and then click on validate option which is showing in the item master with the HSN code and then save it. You need to press F9 on the item you want to re-enter and then you can enter that item in the blank line of the item description.

Q: How can I modify the tax invoice in BUSY to include cumulative purchase details of the customer? What is the process?

If you want to modify old invoices and change party name in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select the voucher type such as Sales, Purchase, etc. Step 2: After selecting voucher click on Modify and select the voucher no. that you want to modify. Now you can change the party name click on Save again. Step 3: You can also open that voucher from the list of vouchers. Make sure to take backup before make any changes.

Q: The rates for different brands of air conditioners are showing up as the same in reports. How do I fix this?

There could be the several reason if you have did entry with different tax rate but in report all are showing the same: 1. If you have not apply tax properly in that case you may face this issue 2. If you have used single tax rate for voucher from purchase type in that case this issue may occurs 3. If you have do wrong entry then you may face this issue 4. If you have selected wrong tax category in item master then this issue may occurs 5. After checking all of these correct your mistake in entry manually and then check

Q: How do I track expenses and generate expense reports?

In BUSY, Can pass expenses entry either with Inventory Voucher and Account Voucher. Pls Follow the Below Steps: Through Inventory Voucher Step 1: Administration Step 2: Masters Step 3: Account Step 4: Add account under expense group Step 5: Create Item & Tag Expense Account under option Specify Purc Account & Save it. Step 6: Transactions Step 7: Add the purchase voucher with the expense item Step 8: In Balancesheet will reflect in Expense Account. Through Accounting Voucher Step 1: Administration Step 2: Masters Step 3: Account Step 4: Add account under expense group Step 5: Transactions Step 6: Add the payment voucher & Journal Voucher (Dual and Single Entry Mode in Payment)

Q: How do I record purchase returns in Bizzy?

If you want to record a purchase return voucher in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab on the top menu bar. Step 2: Under the Transactions tab, you will find a voucher named Purchase Return (Dr. Note). Click on it to open the voucher entry window. Step 3: Enter all the necessary details of the purchase return transaction, such as the party name, invoice number, item name, quantity, rate, etc. Step 4: Click on Save to record the voucher and close the window.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

When entering older barcodes on a new sale voucher, it's pulling the outdated lower prices instead of the new current pricing. How can I make it use the newest pricing?

While scanning an old barcode in sales invoice, pricing will pick as same as details specify while entering the barcode. To modify the existing barocode pricing, you need to modify the existing purchase voucher by follow these steps:
Step 1: Take the latest backup of data.
Step 2: Go to the transaction section then click on purchase voucher type
Step 3: Select the modify option then access the required invoice in modify mode.
Step 4: Now, press enter key on quantity of required item master to open the parameter details window where you can update the price.
Step 5: After modification, save the invoice.

The discount I gave to a customer is showing in the balance sheet. Why is the cash discount being added to the sales in the balance sheet?

the cash discount being added to the sales in the balance sheet, please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Check the billsundry sales account tagging . 
 Step 5 : Go to standard invoice configuration 
 Step 6: select the Discount amgt column from body settings and save 
 Step 7 : Check the invoice print preview

I want to generate the right GST amounts in BUSY but it's showing the wrong amounts for my invoices. How can I fix this issue?

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

I want to enter purchase invoices in BUSY but the software is calculating the wrong tax amounts. What should I do to resolve this?

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

Why is BUSY not calculating the correct tax amounts on my invoices? What could be causing it to show the wrong GST amounts?

To apply tax amount calculate correctly in sale invoice from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in sale invoice from BUSY .

Is there any support or assistance available for any issues or difficulties in generating e-invoices on BUSY?How to remove and re-enter an item to validate HSN code again in sale voucher of BUSY?

You can ask any query/difficulties which you fascing in generating e-invoices in BUSY to us.
You can ask any queries/difficulties in generating e-invoice in BUSY to Us.
For revalidate an item hsn code you have to press alt+m To re-verify an item HSN code you have to press alt+m on the item master and then click on validate option which is showing in the item master with the HSN code and then save it.
You need to press F9 on the item you want to re-enter and then you can enter that item in the blank line of the item description.

How can I modify the tax invoice in BUSY to include cumulative purchase details of the customer? What is the process?

If you want to modify old invoices and change party name in BUSY, you can follow these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select the voucher type such as Sales, Purchase, etc.
 Step 2: After selecting voucher click on Modify and select the voucher no. that you want to modify. Now you can change the party name click on Save again.
 Step 3: You can also open that voucher from the list of vouchers.
 Make sure to take backup before make any changes.

The rates for different brands of air conditioners are showing up as the same in reports. How do I fix this?

There could be the several reason if you have did entry with different tax rate but in report all are showing the same:
1. If you have not apply tax properly in that case you may face this issue
2. If you have used single tax rate for voucher from purchase type in that case this issue may occurs
3. If you have do wrong entry then you may face this issue
4. If you have selected wrong tax category in item master then this issue may occurs
5. After checking all of these correct your mistake in entry manually and then check

How do I track expenses and generate expense reports?

In BUSY, Can pass expenses entry either with Inventory Voucher and Account Voucher.
Pls Follow the Below Steps:
Through Inventory Voucher 
Step 1: Administration
Step 2: Masters
Step 3: Account 
Step 4: Add account under expense group
Step 5: Create Item & Tag Expense Account under option Specify Purc Account & Save it.
Step 6: Transactions
Step 7: Add the purchase voucher with the expense item
Step 8: In Balancesheet will reflect in Expense Account.
Through Accounting Voucher
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add account under expense group
Step 5: Transactions
Step 6: Add the payment voucher & Journal Voucher (Dual and Single Entry Mode in Payment)

How do I record purchase returns in Bizzy?

If you want to record a purchase return voucher in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab on the top menu bar.
Step 2: Under the Transactions tab, you will find a voucher named Purchase Return (Dr. Note). Click on it to open the voucher entry window.
Step 3: Enter all the necessary details of the purchase return transaction, such as the party name, invoice number, item name, quantity, rate, etc.
Step 4: Click on Save to record the voucher and close the window.

Frequently AskedQuestions