Frequently Asked
Questions

Q: What should I do if the reports and invoices generated from BUSY have incorrect values?

If the report generated from BUSY is showing the wrong value, you need to verify the date range that you have selected. You can also check the report for a shorter period and identify the date on which the value is incorrect. If you found incorrect values in invoices generated in BUSY, you need to edit and correct them. You can do this by opening the bill, checking the details that are incorrect, and making the necessary changes. Then you need to save the bill again. Note: Take backup of your data before making any changes.

Q: How do I generate a job work invoice in BUSY? What is the step-by-step process?

To generate a job work charges invoice in BUSY, you can follow these steps: Step 1: First you need to create an item of job work from Master menu under Administration. Step 2: You have to metion Job Work account in the field of Specify Sales Acc and other necessary fields such as Unit, Tax Category, HSN / SAC Code. Step 3: Next, Go to Transaction menu and select Sales. Step 4: Click on Add and enter all the necessary details such as Date, Vch No, Party, and select the Job Work item with other details and save.

Q: How do I rectify errors in invoice generation due to incorrect customer/vendor details in BUSY?

To rectify errors in invoice generation due to incorrect customer/vendor details in BUSY, you can follow these steps: 1. Go to the customer/vendor master in BUSY. 2. Locate the customer/vendor whose details need to be corrected. 3. Edit the customer/vendor details and make the necessary corrections, such as address, GSTIN, or any other relevant information. 4. Save the changes to update the customer/vendor details. 5. Once the details are corrected, try generating the invoice again. By ensuring that the customer/vendor details are accurate and up-to-date in BUSY, you can rectify errors in invoice generation.

Q: What is the process for making BB and BC entries? When do I use each?

If you enter an invoice with a registered party with an active GST number, the entry will be considered as a B2B that is Business to Business transaction. If the party is unregistered, the entry will be considered a B2C that is Business to Consumer transaction. The process for entering both B2B and B2C transactions is the same. Follow these steps in BUSY: Step 1: Go to transaction section then select the required voucher type Step 2: Choose the add option then create the invoices with relevant details Step 3: After update the requird details, save the invoice.

Q: Do I need to delete and re-enter all vouchers if there is inconsistent data?

You do not have to delete or re enter all vouchers if their is any mistake or inconsistent data.You can simply modify the required voucher by following given steps Step 1 Open the company and go to transactions menu Step 2 Select the required voucher from the list Step 3 After selecting the voucher options will be displayed Step 4 Add,modify or list Step 5 Select modify and enter voucher number and proceed Step 6 Voucher will be opened Step 7 We can re enter or modify the required details and save the changes

Q: How can i add an entry of a product returned to me which was sold in scheme?

To add an entry of a product returned to you which was sold in scheme, you should follow these steps: Step 1: Go to transactions menu then select sales return ( credit note) voucher and click on add. Step 2: Enter the required details such as date, voucher number, sale type, party name. Step 3: After party name you need to specify the original invoice details then it will ask you to copy items, when you press yes all items will auto pick from sales invoice with the scheme price. Step 4: You need to save this invoice.

Q: I am still seeing differences in amounts after making changes you suggested. What should I check?

If you are seeing differences in amounts after making changes please ensure given below points: 1. Make sure the changes you made is accurate and as per the reuirements 2. Make sure you are using latest version of BUSY software 3. Ensure that you have tag all masters in proper group and correct configuration is selected 4. If same issue persist then check the mistake manually and try to correct it 5. If still not resolved then take the data backup and from the house-keeping menu run update master balance and regenerate dual vouchers after that check it accordingly

Q: How should the entry for the new inverter purchase be made in BUSY

If you want to record of purchase Inverter, you can add Purchase Voucher by using below steps: Step 1: First, create an item for the Inverter in the Item Master. If the Inverter is a fixed asset, then link the Fixed Assets account to the item master. Step 2: Next, go to the Transactions menu and click on Purchase. This will open the Purchase Voucher Entry screen. Step 3: Enter the necessary details such as date, voucher number, GST nature, item, quantity, etc. and save the transaction. This will record the purchase of the Inverter in BUSY.

Q: How to tag a bill sundry in BUSY for a particular voucher?

If you want to tag a bill sundry in BUSY for a particular voucher please follow these steps: Step 1: Go to administration menu Then click on configuration button Step 2: Then click on tag bill sundry voucher wise option Step 3: Afterwards select the voucher type ,series name and sale type Step 4: Then tag the bill sundry and save the changes Step 5: Afterwards go to transactions menu then create a invoice and whenever you will select the same series and sale type for that voucher bill sundry will be automatically applied in bill sundry grid.

Q: I selected the wrong GST rate for a transaction. How can I edit the GST rate after saving the invoice?

If you selected the wrong GST rate for a transaction, to edit the GST rate after saving the invoice, you need to follow the below steps: Step 1: Go to Transactions, then select voucher, then select Modify. Step 2: then put the voucher number for which you have selected the wrong GST rate for a transaction, then press OK and F2 to load the voucher. Step 3: Make the changes to which you have selected the wrong GST rate for a transaction. For this, you have to check the sales type, bill number, and item tax rate.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What should I do if the reports and invoices generated from BUSY have incorrect values?

If the report generated from BUSY is showing the wrong value, you need to verify the date range that you have selected. You can also check the report for a shorter period and identify the date on which the value is incorrect.
If you found incorrect values in invoices generated in BUSY, you need to edit and correct them. You can do this by opening the bill, checking the details that are incorrect, and making the necessary changes. Then you need to save the bill again.
Note: Take backup of your data before making any changes.

How do I generate a job work invoice in BUSY? What is the step-by-step process?

To generate a job work charges invoice in BUSY, you can follow these steps:
Step 1: First you need to create an item of job work from Master menu under Administration.
Step 2: You have to metion Job Work account in the field of Specify Sales Acc and other necessary fields such as Unit, Tax Category, HSN / SAC Code.
Step 3: Next, Go to Transaction menu and select Sales.
Step 4: Click on Add and enter all the necessary details such as Date, Vch No, Party, and select the Job Work item with other details and save.

How do I rectify errors in invoice generation due to incorrect customer/vendor details in BUSY?

To rectify errors in invoice generation due to incorrect customer/vendor details in BUSY, you can follow these steps: 
1. Go to the customer/vendor master in BUSY. 
2. Locate the customer/vendor whose details need to be corrected. 
3. Edit the customer/vendor details and make the necessary corrections, such as address, GSTIN, or any other relevant information. 
4. Save the changes to update the customer/vendor details. 
5. Once the details are corrected, try generating the invoice again. 
By ensuring that the customer/vendor details are accurate and up-to-date in BUSY, you can rectify errors in invoice generation.

What is the process for making BB and BC entries? When do I use each?

If you enter an invoice with a registered party with an active GST number, the entry will be considered as a B2B that is Business to Business transaction. If the party is unregistered, the entry will be considered a B2C that is Business to Consumer transaction.
The process for entering both B2B and B2C transactions is the same. Follow these steps in BUSY:
Step 1: Go to transaction section then select the required voucher type
Step 2: Choose the add option then create the invoices with relevant details
Step 3: After update the requird details, save the invoice.

Do I need to delete and re-enter all vouchers if there is inconsistent data?

You do not have to delete or re enter all vouchers if their is any mistake or inconsistent data.You can simply modify the required voucher by following given steps
 Step 1 Open the company and go to transactions menu
 Step 2 Select the required voucher from the list
 Step 3 After selecting the voucher options will be displayed
 Step 4 Add,modify or list
 Step 5 Select modify and enter voucher number and proceed
 Step 6 Voucher will be opened
 Step 7 We can re enter or modify the required details and save the changes

How can i add an entry of a product returned to me which was sold in scheme?

To add an entry of a product returned to you which was sold in scheme, you should follow these steps:
Step 1: Go to transactions menu then select sales return ( credit note) voucher and click on add.
Step 2: Enter the required details such as date, voucher number, sale type, party name.
Step 3: After party name you need to specify the original invoice details then it will ask you to copy items, when you press yes all items will auto pick from sales invoice with the scheme price.
Step 4: You need to save this invoice.

I am still seeing differences in amounts after making changes you suggested. What should I check?

If you are seeing differences in amounts after making changes please ensure given below points:
1. Make sure the changes you made is accurate and as per the reuirements
2. Make sure you are using latest version of BUSY software
3. Ensure that you have tag all masters in proper group and correct configuration is selected
4. If same issue persist then check the mistake manually and try to correct it
5. If still not resolved then take the data backup and from the house-keeping menu run update master balance and regenerate dual vouchers after that check it accordingly

How should the entry for the new inverter purchase be made in BUSY

If you want to record of purchase Inverter, you can add Purchase Voucher by using below steps:
Step 1: First, create an item for the Inverter in the Item Master. If the Inverter is a fixed asset, then link the Fixed Assets account to the item master.
Step 2: Next, go to the Transactions menu and click on Purchase. This will open the Purchase Voucher Entry screen.
Step 3: Enter the necessary details such as date, voucher number, GST nature, item, quantity, etc. and save the transaction. This will record the purchase of the Inverter in BUSY.

How to tag a bill sundry in BUSY for a particular voucher?

If you want to tag a bill sundry in BUSY for a particular voucher please follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on tag bill sundry voucher wise option
Step 3: Afterwards select the voucher type ,series name and sale type 
Step 4: Then tag the bill sundry and save the changes
Step 5: Afterwards go to transactions menu then create a invoice and whenever you will select the same series and sale type for that voucher bill sundry will be automatically applied in bill sundry grid.

I selected the wrong GST rate for a transaction. How can I edit the GST rate after saving the invoice?

If you selected the wrong GST rate for a transaction, to edit the GST rate after saving the invoice, you need to follow the below steps:
Step 1: Go to Transactions, then select voucher, then select Modify.
Step 2: then put the voucher number for which you have selected the wrong GST rate for a transaction, then press OK and F2 to load the voucher.
Step 3: Make the changes to which you have selected the wrong GST rate for a transaction. For this, you have to check the sales type, bill number, and item tax rate.

Frequently AskedQuestions