Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I want to include freight and forwarding charges in the taxable amount calculation for GST returns. What should I do?
If you want to include freight and forwarding charges in the taxable amount please ensure these points:
1. While doing entry in bill sundry grid select freight and forwarding charges then apply the tax
2. Select adjust in sale amount option as yes in bill sundry master
3. Make sure you have selected correct tax rate and tax category in voucher
4. If freight and forwarding charges is used as item in that case it will be automatically calculate in taxable amount of gst calculation but tax category must be correct in item master
How do I ensure the sale rate in a sale return matches the original sale rate for that item?
To ensure the sale rate in sale return matched the original sales rate for that item, you have to configure for validate the sales return with original sales by follow these steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Tick on validate the sales return with original sales and save the configuration. Now, if you create the sale return with price more than actual sale rate then you will get a warning of sale return validation at sales return voucher entry.
There are spelling mistakes in product names or customer billing address in sales invoice. How to modify it now?
If you want to modify old invoices and change party name in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select the voucher type such as Sales, Purchase, etc.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to modify. Now you can change the party name click on Save again.
Step 3: You can also open that voucher from the list of vouchers.
Make sure to take backup before make any changes.
Is there an easy way to copy details from previous e-way bills while generating new ones in BUSY?
If you want to copy your previous voucher details on which you already generated an e-way bill then Yes, there is an easy way to copy details from previous bills while adding a new voucher in BUSY.
Please follow the below steps to copy:
Step 1 : Open your previous bill & then press F12
Step 2 : Select copy to clipboard option
Step 3 : Press enter on Add option to add new voucher in BUSY & again press F12 or click on paste button which is available on top left of the voucher screen
I am getting an error message about sales type and purchase type being incorrect. How can I continue?
If encountering incorrect Sales or Purchase types, review the existing ones, modify as needed, and ensure their accuracy. If discrepancies persist, make the necessary corrections.
If encountering incorrect Sales or Purchase types, follow these steps:
Step 1: Navigate to Administration Menu and select Masters.
Step 2: Choose Sales Type or Purchase Type.
Step 3: Click on modify and select the type facing issues for verification and correction.
Step 4: Save the changes.
Step 5: Also, check the item master tax category.
Step 6: During the entry of sales or purchase bills, ensure the correct selection of sale type or purchase type.
While Picking Item from cahllan using F11 partial Item not coming?
if item not coming in the sale grid after picking the challan by F11 Key, then
Step 1 : To ensure the Same Challan Some Item not adjusted in any other invoice/Challan Reversal entries
Step 2 : to Find Other Invoice/Reveral Voucher Details of Respavtive Challan, Check Challan While Statement form Display Challan Processing Menu.
Step 3 : to ensure Any Third Party Custom Validation not linked in Invoice/Challan Voucher
Step 4 : if Still Problem not resolved then Please share data on support@busy.in with respact challan and company super user ID/password and all other nessessory Detail
How to modify old invoices and change party names in BUSY?
If you want to modify old invoices and change party name in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select the voucher type such as Sales, Purchase, etc.
Step 2: After selecting voucher click on Modify and select the voucher no. that you want to modify. Now you can change the party name click on Save again.
Step 3: You can also open that voucher from the list of vouchers.
Make sure to take backup before make any changes.
Can I include HSN codes in item during sales voucher entry?
Yes, you can update the hsn code in item master during voucher entry in BUSY by follow these steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Click on add then specify the voucher series, date, number, sales type, party name and material center in heading.
Step 3: Now, select the item then press alt+m at item master to open the master in modify mode.
Step 4: Update the hsn in item master and save it.
Step 5: Afterward, specify the item with quantity and price then apply tax and save the voucher.
How do I locate the entry date for a transaction?
If you want to add invoices and change party name in BUSY , you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select the voucher type such as Sales, Purchase, etc.
Step 2: After selecting voucher click on add and add the date . that you want to add. Now you can change the party name click on Save again.
Step 3: You can also open that voucher from the list of vouchers.
Make sure to take backup before make any changes.
How can we fix discount bill sundry for the voucher?
If you want to fix the discount bill sundry for the voucher you can follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on tag bill sundry voucher wise option
Step 3: Afterwards select the voucher type ,series name and sale type
Step 4: Then tag the bill sundry and save the changes
Step 5: Afterwards go to transactions menu and try to create a new invoice and whenever you will select the same series and sale type for that voucher discount will be automatically applied in bill sundry