Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What tax rate should be applied when purchasing from a composition dealer should I apply GST taxes on purchase voucher?

 When purchasing from a composition dealer, you should not apply the tax rate, and GST should not be calculated. In that case, you need to follow the below steps:
Step 1: First, make sure you add a new party master for the composition dealer by pressing F3 in the party option in the voucher window, or you can add it from Administration, then select Masters, then select Account, then select Add. In that window, you should select the dealer type as composition.
Step 2: Also, you have to create one purchase type for the composition dealer by pressing F3 in the purchase type option in the voucher window, or you can add it by going to Administration, then selecting Masters, then selecting Purchase Type, then selecting Add. In that window, you should select the taxation type as composition dealer.
Step 3: After making sure of the above settings, you can pass relevant information for purchase entries from a composition dealer, like date, voucher number, and item details, and save the entry.
The above setting will help post the voucher for the composition dealer while purchasing.

The gross amount is not calculating correctly in my purchase entries. What could be the reason?

 If the gross amount is not calculating correctly in your purchase entries please check the given below steps to get this resolved:
Step 1: Make sure you have specify correct amount in all the items you have used in voucher
Step 2: Make sure you have selected correct tax category in item master
Step 3: Make sure you have selected correct purchase type in voucher
Step 4: Ensure that the bill sundry you have applied is correct as per the calculation
Step 5: If using bill sundry in that scenario Open the bill sundry master and check all the configuration is correct or not
Step 6: Make sure that adjust in purchase amount option is yes or no in bill sundry if it is yes in that situation amount will be adjusting in purchase amount
and if its is selected as no then it will not adjust it in purchase amount,the impact of this bill sundry will reflect in other account that you have specify there
Step 7: If still facing same issue then run update master balance from house-keeping menu after backup

How can I get help with GST voucher issues for my composition firm account?

 When running a composition firm, it is important to pay GST to the government based on specific tax rates on the turnover. This turnover includes taxable supplies, exempt supplies, exports of goods or services, and inter-state supplies. Whether you have exempt or taxable supplies, you will need to enter them under the sale type of Local/Central no-tax. To do this, follow these steps:
Step 1: Go to the transaction menu, click on Sale, and then select the add option.
Step 2: Define all voucher details, such as voucher series, date, voucher number, and sale type, either Local No-tax or Central No-tax.
Step 3: If you have exempt items that you have already defined within the item master, you just need to define the item name with its quantity, price, and amount at the voucher level. For taxable items, if you want to show tax at the voucher level so that you can take a printout, you can apply taxes in bill sundry under ITC eligibility as None.
By following these steps, you can successfully enter a voucher under the Composition firm in BUSY.

The amounts are not adding up correctly at the bottom of my entries. What could be the reason and how to fix it?

 If the amount is not adding up correctly in your entries please check the given below steps to get this resolved:
Step 1: Make sure you have specify correct amount in all the items you have used in voucher
Step 2: Make sure you have selected correct tax category in item master
Step 3: Make sure you have selected correct purchase type in voucher
Step 4: Ensure that the bill sundry you have applied is correct as per the calculation
Step 5: If using bill sundry in that scenario Open the bill sundry master and check all the configuration is correct or not
Step 6: Make sure that adjust in purchase amount option is yes or no in bill sundry if it is yes in that situation amount will be adjusting in purchase amount
and if its is selected as no then it will not adjust it in purchase amount,the impact of this bill sundry will reflect in other account that you have specify there
Step 7: If still facing same issue then run update master balance from house-keeping menu after backup

My rcm entries are not reflecting in GSTR report how to resolved this?

 If your RCM entries are not reflecting in GSTR report please follow these steps to resolved it:
If you have did the RCM entry from journal or payment voucher check the below steps:
Step 1: Make sure you have do the correct entry
Step 2: Ensure that GST nature should be selected as RCM expense and in expense account rcm nature should be selected as compulsory
Step 3: Afterwards go to the transactions menu and click on GST miscellaneous utilities
Step 4: Then click on check/post consolidated RCM payable monthly or daily as required
Step 5: Then press F4 after opening the report and press save button to save the consolidate voucher
If you have did the RCM entry through purchase voucher check the below steps:
Step 1: Make sure you have selected correct purchase type for RCM
Step 2: Make sure reverse charge should be selected as Compulsory
Step 3: Afterwards go to the transactions menu and click on GST miscellaneous utilities
Step 4: Then click on check/post consolidated RCM payable monthly or daily as required
Step 5: Then press F4 after opening the report and press save button to save the consolidate voucher

Why is GST getting calculated on GST amount in BUSY invoices?

 When using BUSY, if the GST is calculated on the GST amount, it means that one of the taxes is applied on the bill's sundry, picking a percentage amount of your first tax applied on the first row of the bill's sundry. To remove this, you need to set the amount of bill sundry to be fed as a percentage of the taxable amount, rather than on other bill-sundry. This way, GST will be calculated only on the taxable amount.
To modify the bill sundry, follow the steps given below:
Step 1: Go to the Administration menu.
Step 2: Click on the Master option.
Step 3: Click on the Bill Sundary option, then modify and search for the relevant bill sundry name that is causing the issue. You can correct it from there. Alternatively, you can use a shortcut key to open the tax bill sundry master in modification mode within the voucher. To do this, keep your cursor on bill sundry and press ALT+M. The bill sundry master will open in modification mode, and you can make the necessary changes from there.

How can i show my insurance entry in purchase voucher?

 If you want to show your insurance entry in purchase voucher please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: After that click on accounts and then click on add
Step 3: Then create a insurance account and select its group as indirect expense
Step 4: Afterwards save the account master
Step 5: Then click on item that is available in the same submenu and then click on add button
Step 6: Afterwards specify the name of item as insurance expense or any other as required then select the group name as general or create new group as required
Step 7: Then specify the unit name as NA and then go to the specify purchase account field available at the bottom left
Step 8: Then select it as specify here and tag the insurance expense account that you have created before
Step 9: Then save the master and then go to transactions menu and click on purchase voucher and add the voucher and make sure to select item name as insurance expense that you have created and do the entry accordingly

My sales amounts are inflated in the software compared to actuals because tax amounts are included. How to fix this?

 If sale amount is inflated then you need to modify your sale voucher and then check your bill sundry for tax and check tax ledger in tax bill sundry master and tag after disable option adjust in sale amount as No then save master and then sale sale type and check option for tax account if showing and tag account for tax if it is not tagged. After made changes you need to save all voucher or you can run utility of Regenerate dual voucher and to generate you can follow some steps:
Step 1: take backup of your concern company.
Step 2: Now open your company and click on House Keeping.
Step 3: Now click on Regenerate Dual Voucher then it will show you the prompt for Take backup there you can Tick for option you can proceed as I have the latest backup.
Step 4: Now apply filter in which you have made changes otherwise tick on None option.
Step 5: Now Filter on date and selected voucher Sale and click on OK Option. After completion of process you can check your data.

How can I fix the issue of incorrect amounts in invoices and reports generated by BUSY?

 You can correct the incorrect amounts in invoices by modifying the invoice and steps to modify the invoice or voucher are given below and must take backup of your company before any changes
Step 1: Open your compnay, then, go to the Transactions menu.
Step 2: Select the voucher type such as Sales, Credit note, Debit note,etc
Step 3: Click on Modify and enter the voucher no. and open the voucher.
Step 4: Do the necessary changes in item amount or tax amount and in bill sundry then save again.
And if amounts are shown incorrect in reports check by entering the trasaction in report and match the amount transaction wise and if it is mismatch then follow the give steps
Step 1 After backup,open your company and go to house keeping option
Step 2 Select update master balances and make sure same company should be closed in another systems or if opened in backend
Step 3 When update master balances process in completed,go to the same report in which there were mismatch in report and check the updated amounts

How do I setup recurring invoices in BUSY?Why am I seeing the error "file not exported because template file does not exist in path" when trying to generate the GSTR- e-return file?

 For setup recurring invoices please follow the given steps
Step 1: Go to administration then bulk updation then voucher replication.
Step 2: Then you need to select single vch. in different dates. then voucher type
you need to select.
Step 3: For set template click on new template tab then select voucher type again
Then select one voucher which is recurring in nature. then save and give a
name to the template.
Step 4: Then select template which you created and select the recurring
frequency and start and and end date. and press the tab replicate.
Further , If you are having error file not exported because template file does not
exist in path then please follow the given step to troubleshoot issue
Step 1: Check you have set the right folder where you have the template.
Step 2: Make sure you are using the latest version of template and rename it
to 1.9 in place of 2.0.
Step 3: Try replacing the template again. after download new template from
portal.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096