Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I put freight charges in a purchase voucher but it is not showing correctly in the freight charge ledger. How can I get it to show properly?
when fright charges entered in Purchase vch but not show in frieght charges ledger, follow these steps
step 1: Go to adminstration option
Step 2: select the option of masters and then click on bill sundry option.
Step 3: click on modify option and select the bill sundry of frieght charges
step 4:disable option of adjust purchase account and specify the account of frieght charge.
step 5: then click on save option and then resave your purchase voucher
Step 6: after resave your purchase voucher frieght charges shows in your frieght charge ledger
Why is the discount on sale applying plus instead of minus in BUSY?
When you apply discount in the bill sundry and if it is applying as plus instead of minus then in the discount bill sundry then bill sundry type selected as additive instead of substractive. To correct this follow these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select bill sundry option and click on modify.
Step 3: Choose the discount bill sundry and after opening it set bill sundry type as substrative. If transactions exist with that bill sundry then you can not change it.
What is the process to delete or modify invoices after filing GST returns?
If you want to delete or modify the invoice follow these steps:
Step 1: Go to transactions tab
Step 2: Then click on invoice such as sale and purchase etc
Step 3: Then open that invoice from modify or list option
Step 4: Then you can modify the invoice and save the changes otherwise press shortcut key F8 To delete the invoice
Note: If you have already filed gst return on portal in that case we will not suggest you to do this as it may create
some issues for you regarding GST
What are the mandatory fields to be filled in an export bill?
There are many mandatory fields to be filled in an export bill in BUSY Accounting software follow below steps:
Step1: ensure to select correct sale type as export taxable and bill to ship to location and other required details as per your requirement
Step2: Then make sure to specify correct shipping bill number, date and port code in the export shipping bill details window during save the invoice
Step3: Afterward, specify correct vehicle number or gst number of the transporter in the transport detail window and then create the invoice
Can i link the debit note to the original invoice?If yes, How?
Yes, we can link the debit note with original invoice by specify the original voucher number in debit note invoice.
To link the debit not with original invoice, follow these steps:
Step 1: Go to transaction then click on Debit note voucher type.
Step 2: Select Add option then create the invoice with relevant data.
Step 2: Before saving the invoice, a window will appear that allow you to specify the original invoice date, vouhcer number and other details.
Step 3: After saving the debit note, it gets link to orginal invoice.
How can i mention the dispatch from address in voucher in BUSY?
To add dispatch details on a bill in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on required voucher type
Step 2: Then click on Add tab and create sales invoice with required details.
Step 3: When saving a sales invoice in BUSY, a transport window will appear. In this window, select Bill from dispatch from in the transaction type field and specify Y to enable dispatch details, then you can enter the dispatch details in the provided fields below and save the voucher.
I gave a discount to a customer but it is still showing as outstanding. How do I adjust this?
If you want to give discount to the customer then have to add the discount bill sundry in the sales voucher for adjustment.You need to create the discount bill sundry from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add
Step 5: Select Bill Sundry Type - Subtractive and Bill Sundry Nature - Others
Step 6: Enable the Option for Costing and Accounting in the Voucher as per your requiredment.
Step 7: During the sales voucher entry, Apply the Bill Sundry.
I am not able to save the invoice after entering all details. What could be the reason in BUSY?
Follow below steps to save the invoice after entering all details correctly:
Step 1: Ensure you have entered correctly.
Step 2: Mention sale/purchase type accordingly with party state as local or central.
Step 3: Define item details properly.
Step 4: Add tax and check if you have mention any bill sundry check configuration of that bill sundry.
Step 5: Check restrictions of negative stock, tax type, invalid tax account.
Step 6: Check user restrictions by admin user.
If still issue persists then can share concern on support@busy.in
How to enable multi-rate billing in BUSY Accounting Software for both local and central taxes?
To enable multi-rate billing in BUSY for both local and central taxes, please follow the steps below:
Step 1: Go to Administration and then Masters.
Step 2: Modify the Item master and define the Tax category as per your business, then save.
Step 3: Go to the Transactions Menu and select the Sale Purchase Type as Central-Multi Rate and Local-Multi Rate as per the requiremnet. Apply the Bill Sundry through F4. By doing this, Tax Bill Sundry will be added as per the Tax Rates defined in the Item master.
How can I change the dispatch address on a bill I have already created?
To add dispatch details on a bill in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type
Step 2: Then click on Add tab and create sales invoice with required details
Step 3: When saving a sales invoice in BUSY, a transport window will appear. In this window, select Bill from dispatch from in the transaction type field and specify Y to enable dispatch details, then you can enter the dispatch details in the provided fields below and save the voucher.