Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I have deleted certain transactions but they are still showing up in reports. How do I completely remove them from the system?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

The invoice total is not recalculating automatically when I change the discount percentage. What should I do to refresh or regenerate it?

To refresh or regenerate it , please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

I made a purchase but the bill is not showing up under the right account head. How can I fix this?

If the purchase bill is appearing under another accounts head, check the possible reasons:
1.Ensure that the correct party is selected in the purchase voucher, and make corrections if needed.
2.Check if any other account is incorrectly tagged in the item master instead of the purchase account. Correct the tagging if the wrong account is updated and then resave the invoice.
3.If the wrong account is tagged in the purchase type, correct the account tagging in the purchase account information field, and resave the invoice.

The software is not allowing me to post entries. Why am I unable to post entries or make new journal entries?

There are some possible reasons why BUSY may not allow you to post new entries. These are:
 1. Your BUSY is running in demo mode, which limits your data entry to 31 days only.
 2. Your BUSY License Subscription (BLS) is expired. BLS is required for using the audit trail feature, which is mandatory for companies. 
 3. You do not have the proper rights to add transactions in BUSY. This may be because your user account is restricted by the administrator.

I want to delete or remove an incorrect entry posted in the wrong period. What is the process to do this?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I am unable to edit or delete an incorrect purchase invoice entry in BUSY. What should I do in this case?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I am unable to delete or modify BUSY invoices after saving them initially. How can I edit or delete saved invoices?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I am unable to remove a wrong customer advance receipt entry in GST summary. How can I delete or modify it?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

What invoice types are supported in BUSY?

In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.

What voucher types does BUSY support?

In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.