Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I change the purchase type for a voucher in BUSY?
To change the purchase type of voucher in BUSY, you need to follow these steps:
Step 1: Go to the Transaction menu and choose the purchase voucher.
Step 2: Click on Modify and open the voucher of which you want to change purchase type.
Step 3: Change the Purchase Type and save changes.
You can also open that invoice from the list of voucher or from the related ledger.
Make sure to take latest backup of your data before make any changes.
I need help understanding the billing and payments process. Who can assist?
To create a bill in BUSY or to do payment process follow below steps:
Step 1: Go to transaction tab
Step 2: Then click on invoice you want to create such as sale and purchase and you can create it
Step 3: After creating invoice you can save it
Step 4: To do the payment entry go to transaction tab and you can enter the payment entry in payment voucher
For further information you can also watch our knowledge document and help videos from help menu
Why am I seeing duplicate entries for my sales transactions in BUSY? What could be causing this?
Duplicate entries for sales transactions in BUSY can be caused by various factors such as
Step 1 : Data entry errors
Step 2 : Incorrect mapping of transaction categories
Step 3 : System glitches.
Step 4: It is important to review and verify the data entered to ensure accuracy and consistency.
Step 5 : Additionally, checking the mapping settings and updating the software to the latest version can help resolve any bugs or issues that may be causing duplicate entries.
What is the correct process to modify or delete duplicate master entries like customer name in BUSY?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Some items reflect an incorrect GST rate in the invoices generated in BUSY. How to correct this?
To correct the tax rate which reflects an incorrect GST rate in the invoices generated in BUSY, you can follow the below steps:
Step 1: Go to Administration
Step 2: Click on Masters then select Item master.
Step 3: Click on modify then select item master name then mention correct Tax category and save the item master.
Step 4: Open that particular invoice in BUSY then re enter item master and apply tax again in voucher.
Note: Take the latest backup of the company before any process.
How do I ensure that my sale and purchase entries are being made in the correctly?
If you want to ensure that your sale and purchase entries are being made in the correctly please follow given steps:
Step 1: Make sure you have selected all the required fields properly such as date,voucher number and party name etc
Step 2: Ensure that you have selected correct sale and purchase type in voucher and correct tax category in item master
Step 3: Make sure you have properly apply the tax in voucher
Step 4: Ensure that hsn code ,price,amount and quantity is specified properly
How can I check the last transactions of sale and purchase while doing entry in BUSY?
If you want to check the last transactions of sale and purchase while doing entry in BUSY please follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on features and options
Step 3: Then click on inventory tab
Step 4: Afterwards tick the show last transactions during sales and purchase option to enable it
Step 5: Afterwards save the changes
Step 6: Now whenever you will make the voucher a popup window will appear to see the last transactions
What are the different types of invoices I can create?
In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.
How do I modify or delete a wrongly generated bill?
To modify or delete a wrongly generated bill in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select the voucher type such as sales, purchase, etc then click on Modify.
Step 3: Enter then voucher series and Vch No. and open that bill.
Step 4: To delete press F8 or you can also make changes and modify it.
You can also open that bill from the list of vouchers or from the relevant account ledger.
How can I charge discount on a sale voucher?
For charge discount on sale voucher follow below steps:
Step 1: Go to administration then go to master
Step 2: In master go to bill sundry menu and click on add
Step 3: Create discount bill sundry if not created before
Step 4: Adjust in sale amount Mention N and choose specify account here
Step 5: Tag discount account in account head to post If account not create you can create through F3 and save bill sundry
Step 6: Open sale voucher and mention discount in bill sundry