Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I apply Local GST in the voucher if it is an intrastate transactions?
If you want to create Local GST invoice for intrastate transactions please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Afterwards click on add button after that specify the required fields such as voucher number,date,series etc
Step 3: Ensure that you have selected sale or purchase type as Local 18 percent,multirate,item wise etc as required
Step 4: Select party name and other fields and then go to item grid and generate the bill accordingly
The pre-generated invoice is showing two different addresses. How can I remove the incorrect address?
If you want to edit the addresses, you can follow these steps.
Step 1. Check the company name and address in the Edit Company option within the company menu and make changes as needed.
Step 2. Next, open the invoice under Transaction and Voucher Type. Click Modify and review the address in the account/party master.
Step 3. If you use billing or shipping details, you can also review and update the address as needed, then save the voucher.
Sales transactions are not getting recorded properly in BUSY. How can I diagnose what's wrong?
Please specify the report or document you are checking in BUSY where you found sales transactions are not getting recorded properly.
Further you can try the following steps for troubleshooting:
1. Check if the sales transactions are being entered correctly, including the date, customer details, and item details.
2. Verify if the sales transactions are being assigned to the correct accounts.
3. Ensure that the sales transactions are being saved and not deleted accidentally.
4. If the issue persists, contact BUSY customer support for further assistance.
How do I properly tag accounts like discount and freight on purchase vouchers in BUSY
In Purchase Voucher, We Can Add Expense as an item or Bill Sundry.
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps Expense as an Item :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add
Pls Follow the Below Steps Expense as Bill Sundry : Apply the Bll sundry in the Purchase Voucher.
Invoice totals not tallying with tax amounts in BUSY. What to check to fix mismatch?
If a mismatch appears in totals and tax amounts, follow these steps:
Step 1: Double-check the calculations and ensure that the invoice amount is entered accurately.
Step 2: Verify that all relevant taxes, discounts, and additional charges are included in the invoice amount.
Step 3: Check the Sale Type/Purchase type you selected on the invoice. For example, if an item belongs to GST12% and you have selected GST18% in Sale Type/Purchase type, it will calculate tax at 18%.
Can I enter letters or special characters in the transport number fields in BUSY?
It is recommended to use standard format for transport number or vehicle number and not to use special characters in transport number or vehicle number as it is not accepted on government portal and you may face issues while generate returns,e-waybill or e invoice
Also when we generate any gst e return,e-waybill or e invoice from BUSY,special characters are removed before generation as default special characters are mentioned and you can check before proceeding proceeding for GST return,e-waybill or e-invoice generate
What are the different invoices can create in BUSY?
In BUSY, We can create Dual Voucher, Accounting Voucher and Pure Inventory Voucher.
Dual Voucher : Here Accounting and Inventory both get hit. Vouchers which are Sales, Purchase, Sales Return and Purchase Return.
Accounting Voucher : It refers to where only Accounting get hit. Vouchers which are Payment, Receipt, Journal,Contra, Debit and Credit note without Items.
Pure Inventory Voucher : It refers to where Only Inventory get hit. Vouchers which Matrial issue to party, Material Receive from Party, Stock Journal, Stock Transfer, Production and Unassemble.
The voucher I generated does not show the expected fields or information. How can I regenerate it properly?
If the generated voucher doesnot show the required information and fiels then you can modify the invoice by following steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase, sales return etc.
Step 2: After voucher selection, click on modify option and specify the voucher series, date and voucher number to access invoice in modify mode.
Step 3: Now, You can made relevant changes as per the need and save the invoice.
How can I resolve issues related to bill deductions in BUSY?
To resolve issues related to bill deductions in BUSY, you can try the following steps:
Step 1. Check if the deductions are enabled for the specific party or vendor in the party ledger settings.
Step 2. Ensure that the correct TDS or TCS rates are set up for different transactions in the software.
Step 3. Verify that the deductions are being applied to the correct invoice or bill amount.
Step 4. Double-check if the necessary bank details and payment information are entered correctly in BUSY
Why am I getting errors when I enter GST percentages manually?
Reasons mentioned below if you are getting errors when enter GST percentages manually in invoice:
Step 1:If you had took different sales type in invoice but applying different tax rates for example took local 18% sale type but applying 2.5 CGST and 2.5 SGST so it will prompt you error for different tax rates.
Step 2: Also if you had took different tax rates in item master and applying different tax rate in voucher so also it will prompt an error.