Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

Will the purchase amount less automatically from purchase ledger after posting purchase return voucher?

Yes, the purchase amount will less automatically from purchase ledger after posting the purchase return voucher. Further, you can follow the below steps to post purchase return voucher in BUSY.
Step 1: Go to transaction section then click on purchase return voucher.
Step 2: Click on add then specify the voucher number, series, voucher date, purchase type, party name and material center in heading.
Step 3: Now, Update the item detals along with quantity and price then apply tax and save the voucher.

I selected IGST but I'm getting an error about party station. What went wrong?

If you are getting an error related to party station, then you need to update the party station and pin code in party master by follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify and access the required invoice in modify mode.
Step 3: Press Alt+M at party master to access in modify then update the station and pin code and save the master.
Step 4: After correction in master, save the voucher.

Can you explain how to manage discount posting when doing sales and purchase returns?

To manage discount while making a sales and purchase return voucher, follow these steps:
Step 1: Go to administration then configuration.
Step 2: Click on voucher series configuration and select voucher type as purchase return and then sales return and select voucher series in which want to enable dicount.
Step 3: Now go to voucher configurtation and enable item wise discount and save.
Step 4: Now in transaction apply discount item wise.
Step 5: And if need at voucher level, apply discount in bill sundry.

How do I fix the error that says "Country should be other than India in party master for export transaction"?

To fix the error that says "Country should be other than India in party master for export transaction, you need to follow the below steps:
Step 1: Go to Transactions, then select Sales, then select Modify, then put the voucher number for which you want to set other than India. After loading the voucher,
Step 2: Click on the party option and press Alt + M to check the details of the master. You have to select a country other than India.

What is the difference between using Party Master and Billing & Shipping in BUSY? When should I use which option?

The difference between using Party Master and Billing & Shipping in BUSY is that Party Master is used to define the party that will claim GST on the bill, while Billing & Shipping is used to enter the name and address where the stock is actually going.
You should use Party Master when you want the party mentioned in the bill to claim GST, and use Billing & Shipping when you want to specify a different shipping address for the stock.

How do I adjust expenses like professional fees so that they reflect correctly in the P&L and the ledger?

To adjust the expense like professional fees in BUSY so that reflect correctly in P&L and the ledger ,you need to follow below mentioned steps: 
Step 1: Go to Account master and create an account master for Professional fees under group Expense(Indirect)
Step 2: Go to Item master and create an item master for Professional fees
Step 3: Look for the option Specify account here and then tag the account master of professional fees
Step 4: Add the voucher and save changes.

The credit note I generated shows the warehouse address instead of my company address. How can I fix this?

If the credit note you generated shows the warehouse address instead of my company address, you need to follow the below steps:
You need to check the company's address and change it to your actual dispatch address.
or if you are the material centre for dispatch address, you need to change it in your material centre for actual dispatch address.
You should also double check the dispatch address in the transport window if you chose the bill from dispatch as the transaction type.

I need to edit or update my accounting voucher data. How can I access the voucher to make changes?

to edit or update my accounting voucher data , you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I need to update the GST number in existing invoices in BUSY. What is the process to do this?

If you want to update the GSTIN of your company then you can refer to steps below :
1. Go to Administration
2. Click on configuration
3. Go to GST and VAT specify the GSTIN of your company from here.
Now if you require to update the GSTIN of your parties then you need to follow the steps :
1. Click on Administration
2. Click on Masters
3. Go to accounts
4. Click on Modify and choose the master to update the details.

How to enter the location for invoice generation in BUSY without encountering errors?

If you are facing location errors or want to know all location details, follow these steps: 
Step 1: Go to the party master and enter the station and PIN code.
Step 2: Enter the place and Pincode in E-invoice/E-way Bill Configuration.
Step 3: It is mandatory to add the station and PIN code in the transporter details window.
Step 4: If using Material Center Address for dispatch, add the address, station, and Pincode in Material Center.