Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
I am facing issues with creating a new invoice. The invoice numbers are not getting generated properly. What is causing this and how can I fix it?
If invoice number not generate correctly go to:
Step 1 : Take backup
Step 2 : Click on administration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and select voucher series
Step 5 : Voucher numbering
Step 6 : Automatic re numbering as yes
The system is not applying the correct discount to my invoices. How can I ensure that the correct discount is applied?
To ensure correct discount:
Step 1 : Take backup
Step 2 : Click on administration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and select voucher series
Step 5 :Voucher series configuration
Step 6 : Modify discount structure and edit it
I don't want to show any transporter details on a sales voucher. How do I remove them completely?
If you do not want to mention transport details in sale voucher ,you can follow the below steps:
Step 1: Go to administration then configuration and select voucher series configuration
Step 2: Then select voucher and series then click on voucher configuration
Step 3: Mention no in transports details option
Can you guide me through the process of create new series of voucher in BUSY?
To create the voucher series in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose voucher series configuration then select the required voucher like sale, purchase etc.
Step 3: Now, click on add new tab then specify the series name and save it.
How do I ensure voucher numbers are in sequence without any duplication errors in BUSY?
To ensure that voucher numbers are in sequence without any duplication errors in BUSY, you need to follow these steps:
Step 1: Use automatic voucher numbering instead of manual numbering to avoid duplicacy.
Step 2: If using mannual numbering then set Warning Only or Don't Allow for Duplicate voucher number.
am having trouble scanning the QR code for parameter details. What should I do?
You should follow below steps if having trouble scanning the barcode for parameter details:
Step 1: Check POS configuration if enabled.
Step 2: As option of pick parameters from barcode must be enabled in POS.
Step 3: Scan barcode on notepad if picking correct then need to check all the configurations.
What details like Bill to, Ship from etc. can be captured in BUSY invoices?
BUSY have option of Bill to ship to party details. Please follow below mention steps for enable option:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales, Select series and then click on Voucher Configration
Step 5:- Enable Separate Billing/Shipping details option
What is the process to change the default invoice series in BUSY from Main to GST?
For change defualt invoice series in BUSY from Main to GST please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales, Select series and then Modify Series
Change name of series from Main to GST
What should I do if I make an incorrect update to a series in BUSY?
If you make incorrect settings for a series in BUSY, you should reconfigure the settings once again. or you should contact the BUSY centralized help desk for assistance. They will guide you on how to correct the incorrect update and ensure that your series is properly updated.
Should the option of modifying an existing master in Administration be ticked or unticked?
It depends on the specific situation and what needs to be modified. If there is a need to update items in bulk, then the option to modify existing masters should be ticked. However, if there is no need for bulk updates, then it can be left unticked.