Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
In voucher want to remove optional field. how can I remove those extra fields in BUSY.
If you want to remove optional fields of the voucher you may follow given steps:
Step: 1 Go to the administration - configuration - voucher series configuration.
Step: 2 Select the voucher and voucher series - voucher configuration.
Step: 3 Do remove optional field and save the configuration.
How does BUSY integrate with shipping systems? I need to export orders to ship to distributors.
If you want to enter shipping details along with billing details you can enable billing shipping option from voucher series configuration , and after entering the party name in voucher you will get billing shipping window in which you can enter your shipping details.
I tried to use the billed to shipped to feature so how can I use?
For use billing shipping detail please follow these steps:
1. Go in Administration then go in configuration
2. Then go in voucher series configuration and select voucher type
3. Then select series and click on voucher configuration
4. Enable separate billing shipping detail and save configuration
How can I enable voucher numbers to be shown in the payment and receipt vouchers?
To enable voucher number:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : VOucher series configuration
Step 4 : Select voucher type payment and receipt
Step 5 : Select voucher series
Step 6 : VOucher numbering enable it and save
Is there any way to apply the scheme at the end, while saving a voucher?
Yes, We can apply for the scheme at the end while saving the voucher.
Step 1: Administration>Configuration>Voucher series Configuration.
Step 2: Select Voucher Type & series then click on configuration option.
Step 3: Select Consolidate on’ Scheme to be considered at’ which shows at left bottom.
Should I keep only the main voucher series and delete the rest of them?
It depends on your business needs and preferences. If you only use the main voucher series and find the other series unnecessary, then you can delete them. However, if you use multiple voucher series for different purposes, then it is recommended to keep them.
Why am I unable to see the credit note number field in the software?
If have to enable number field for credit note:
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Voucher series configuration
Step 4 : Select credit note
Step 5 : Select voucher series
Step 6 : Voucher numbering, enable it
Why is the add new series option appearing blank in BUSY Accounting Software?
It is possible that the add new series option is appearing blank in BUSY Accounting Software due to a software glitch or an issue with the user's account permissions. It is recommended to contact BUSY Accounting customer support for assistance in resolving the issue.
How do I handle purchases voucher number manually in BUSY Accounting Software?
To mention voucher number manually in purchase follow the steps below:
Step 1: Go to asministration then configuration
Step 2: Select voucher series configuration then select voucher type and series
Step 3: Now go to voucher number and change numbering type to manual then save
How to delete Voucher Series Groups?
To delete Voucher Series Groups follow the below steps:
Step 1: Administration>Configuration>Voucher series Configuration.
Step 2: Click on Voucher Series Group Management option.
Step 3: Select the voucher series from the dropdown which wants to delete it.
Step 4: Press Alt + M and then F8 Shortcut Key.