Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
How do I add mobile number field in the voucher configuration?
If you want to Add Mobile Number Voucher Optional Field, follow these steps:
Step 1: Go to the Administration menu, then select Configuration and click on Voucher Series Configuration.
Step 2: Choose the voucher type, select the series, and then click on Voucher Configuration.
Step 3: Enter the number of optional fields you want, then click on Configure.
Step 4: Write the Field Name Mobile Number, save the configuration, and save the page.
Step 5: Enter a transaction in that series for which you enabled the voucher optional field after selecting the party, the option will appear.
Unable to scan barcode during voucher entry in BUSY?
To scan the Barcode code in BUSY, you need to configure for same in POS data entry by follow the steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the voucher series configuration then select the required voucher type
Step 3: Now, select the series then click on voucher configuration
Step 4: Click on configure advance POS option then enable for pick item name from barcode and pick batch no. or parameter or serial number from barcode.
Step 5: Now, save the configuration and check by scan the item at data entry.
How to enable billing shipping window in invoices?
To enable billing shipping window in invoice then please follow the given steps:
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on voucher series configuration
Step 4: Select voucher and series and click on voucher configuration
Step 5: Enable Separate Billing/Shipping Detail option as Y tehn configure it as per your requirement and save the configuration
Step 5: During the creation of a voucher, a billing/shipping detail window will appear after filling in the party master field
Step 6: Enter the appropriate details and proceed to save the voucher.
Why am i able to save the Bill with zero amount?
In BUSY, you will be able to save te voucher with zero amount. Further, you can restrict for same by follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the voucher series configuration then click on voucher series group tab
Step 3: Now, select the required voucher series group and speciFinancial Year Y to enable zero value validation option then click on configure tab
Step 4: Tick on disallow zero voucher amount and save the configuration. Afterward, you will be restricted to create voucher with zero amount.
How can I make settlement summary in the account summary?
To make a settlement summary in the account summary in BUSY , follow these steps:
Step 1: Go to Administration, Configuration, Voucher Series Configuration.
Step2. Select the required voucher type and series.
Step 3. Enable the Settlement details option.
Step 4. Click on the Configuration tab and specify the settlement mode and account.
Step 5. Enable the required option as per your need.
Step 6. During voucher entry, the Settlement window will pop up after saving the voucher.
Step 7. You can check the Settlement wise report under the Display Menu.
How can I ensure that all my bill numbers are only four digits long and do not have any extra zeros added to them?
To ensure that all your bill numbers are only four digits long and do not have any extra zeros added to them in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series and go to voucher numbering . You can set the prefix, suffix, and width of the voucher number to 4 digits. Also, make sure to uncheck the option "Allow Zero Padding" to avoid adding extra zeros to the voucher number.
How can I resolve an issue where the software is showing different items than what I intend to enter during credit note creation?
To resolve the issue of items during credit note creation in BUSY.you can check that item selected is correct and also can check that should exist in data.Even you can check item is allowed or not with with particular series in voucher type but need to follow some steps to check :
Step 1: Go to administration and then click on Configuration.
Step 2: Now click on voucher series configuration and select voucher type sale return.
Step 3: Now click on voucher series and select Master control and remove item from disallow if showing.
Is there any option to view the transaction in the customer’s ledger, if it is fully settled in the same voucher?
If your maximum transactions are in cash and want to maintain the party account as well, you have to enable the settlement feature. Steps are as follows .
To view the transaction in the customer’s ledger, if it is fully settled in the same voucher follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Enable settlement feature from there.
Step 4 : Select yes for “Post settlement data along with party data”.
How can I enable the PO number field in the voucher in BUSY? Currently I don't see the option.
To enter PO number in vouchers, you can use voucher optional field feature in BUSY. To configure it follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Mention the No of optional field as 1 and configure it with the field name as PO No. then save.
Now, when you enter the voucher can enter PO No. in the optional field.
Can you walk me through how to enter billing and shipping details for different states in the software?
To enter shipping address of party while generating invoice in BUSY, you need to enable Billing Shipping feature by using these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose voucher type such as Sales, Sales Return, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can enable option called Seperate Billing / Shipping Details and save.
Step 5: after selecting the party will get a window of billing shipping on same window you can enter your shipping details.