Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
want to chage address deatils for invoice for a customer outside the home state in BUSY?
If you want to chage address deatils for invoice for a customer outside the home state in BUSY then follow these steps
step 1: first we need to enabled Billing and shipping deatils from voucher series configurations
step 2: then while creating invoice after selecting date , sales or purchase type and party, one window appeared called billing and shipping details you can set other address details for outside home state
step 3: then entered item details and save invoice .
When I try to print invoice from BUSY, it keeps asking "Send email for supplier" repeatedly. Why does it do this and how to fix it?
This email sending option will ask in the voucher, when you enable it from voucher series configuration for sending to email to the customer. You can disable it from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series Configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: On the right side, you have to disable the option send email after saving voucher and save it.
The invoice print preview in BUSY does not show the description I entered. Why is the description not visible and how can I fix this?
If the invoice print preview in BUSY does not show the description you have entered,you can follow given steps:
Step 1:Go to Administration menu,
Step 2:click on configuration,
Step 3:Click on voucher series Configuration,
Step 4:Click sales then select series,
Step 5:Then click voucher configuration enable Here Item-wise Description,specify Y,save this window,
Step 6:After that,while entring a voucher you can see item wise description window, here you can mention your item description,then save and print, Description will be automatic shown in your printout.
How can I convert a voucher number with 17 digits to 16 digits while keeping previous voucher numbers intact?
In BUSY , to change voucher number 17 to 16 digit, you need to follow these steps :
Step 1 : Take backup from company menu backup data
Step 2 : Go to administration then configuration
Step 3 : Click on voucher series configuration select voucher type and select voucher series
Step 4 : Go to voucher numbering in automatic reset the prefix or suffix to make it to 16 digit and now make on save button it will ask for re number make it as NO.
The transporter window is not displaying properly in BUSY. How can I access it to add transporter details?
If transport details are not displaying in BUSY and you want to add transporter details, follow these steps.
Step 1. Go to the Administrationmenu and now click on Configuration.
Step 2. Then click on Voucher Series Configuration and select the Voucher Type
Step 3. Now select the Series, then click on Voucher Configuration.
Step 4. Now Enable input transport details by selected as Y then click on save button to save the configuratoin.
Now it will appear when you will save the voucher.
What is the purpose of the item description, and how can I disable it for voucher?
The purpose of the item wise description is to maintain additional information for items you can disable it for voucher by following these steps:
Step 1: Take a backup of your data then Go to administration menu then click on configuration submenu
Step 2: Then click on voucher series configuration after that select the voucher such as sale,purchase etc
Step 3: Select the series and click on voucher configuration button
Step 4: Then select item wise description option as N to disable it and save the changes
What should i do if unable to voucher number option is not highlighting in credit note?
If the voucher number option is not highlighting in credit note, then you need to follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration and select the credit note voucher type then choose series main or etc.
Step 3: On right side click on voucher numbering and here set numbering type either manual or automatic.
Step 4: In case of automatic specify prefix, suffix and starting number as required then save.
How do I set up separate voucher series in BUSY?
If you want to Create Separate Voucher Series follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then Click on Add New or enter your series name & save.
Step 3: If you want to create the same name series for multiple voucher types, click on the Multiple Series Creation option.
Step 4: Then select the voucher type, and on the right-hand side in specify the series/group name. Enter your series name and save.
I want to edit the invoice number. Is it possible?
Yes, it is possible to edit the invoice number in BUSY only in case of manual invoice number but if you are using automatic invoice number first you have to convert in manual invoice number
For change invoice number from automatic to manual please follow these steps:
1. Go in Administration then Go in configuration
2. Then Go in voucher series configuration and select voucher type
3. Then select series and go in voucher numbering
4. Then choose numbering type manual and click on ok
How can I use the POS billing in BUSY?
To use POS billing in BUSY, you need to follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration and choose the voucher type such as sales, purchase, etc.
Step 3: Select the voucher series and click on voucher configuration then set Y on enable advanced pos data entry option at right side bottom.
Step 4: Click on configure advanced pos option button and configure it as per the requirements then save.