Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
The sales order WhatsApp feature is not working properly. How do I remove or disable this configuration?
To disable option of automatic sending whatsapp for sales order in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the Sales Order.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Set N on the option called Send SMS After Saving and save changes.
Note: Take backup of your data before making any changes.
How can I change the IGST tax to LGST tax for sales in POS mode?
To change the IGST tax to LGST tax for sales in POS mode in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set sale and purchase type as LGST and click on save buton.
My voucher series is not appearing properly during billing. How can I configure voucher series?
The Voucher Series is not reflecting due to the following reasons:
1. Voucher series assigned to a different branch or user.
2. Voucher series associated with specific master series groups
Here are the step-by-step instructions for creating a new voucher series in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: Add New Voucher Series
Step 5: Name the Voucher Series
Step 6: Configure Voucher Settings
Step 7: Save the Configuration
Can the system be configured to warn me when entering a potentially duplicate voucher number?
Yes, the system can be configured to warn you when entering a potentially duplicate voucher number. For enable the option follow the below steps:
Step 1: Go to administration then configuration and select voucher series configuration
Step 3: Then select the voucher type you want wanrning for then select series
Step 4: Go to voucher numbering and under manual number valdation select don't allow in dupliacte voucher numberig
Can you guide me on how to fill out the shipping address of a party?
To fill out the shipping address of a party, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.
Step 4 : Go to transactions and add shipping address of a party in shipping details window.
Why am i unable to mention quantity and price of item in sales invoice?
If you are unable to mention quantity and price of item in sales invoice, follow the below steps:
Step 1: Go to administration section then click on configuration tab and select voucher series configuration option.
Step 2: Select sales voucher then click on main or any other series as per choice and select the voucher configuration tab.
Step 3: Now, Set N to skip item quantity unit price then save the configuration.
How can I configure the BUSY to avoid having vouchers with a zero value?
To provide restriction on generating invoice of zero value in BUSY, follow the below steps:
Step 1: Go to administration section then configuration tab then select voucher series configuration.
Step 2: Choose the required voucher type then select the series and click on voucher configuration tab.
Step 3: Now, set y to zero value validation then click on configure tab and tick on zero voucher amount tab.
Step 4: Next, save the configuration
How can I add optional fields like vehicle number on the invoice?
To add optional fields like vehicle number on the invoice in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define vehicle number
Step 3 : Now go to transactions and add voucher optional field for vehicle number.
Why settled vouchers through cash/bank are not showing in the party ledger?
Because you might have disabled post data along with party data option from settlement details configuration. To enable it please follow the below steps:
1: Go to Administration menu
2: Configuration then click on voucher series configuration
3: Press enter on sale and then select the series
4: Click on voucher configuration tab
5: Click on configuration tab settlement features
6: enable post settlement data alsong with party data and save both windows.
I am having an issue with applying discounts to invoices, how does this work?
We can apply discount At Item Level & At Voucher Level.
For Item Level :
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher Series Configuration
Step 4:- Select Voucher Type & Series
Step 5:- Voucher Configuration
Step 6:- Enable the Item Wise Discount
Step 7:- During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Discount & Delivery charges can apply the Discount Bill sundry which will calculate on Overall voucher amount.