Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
The cursor keeps going to the wrong fields in BUSY POS screen. How can I fix the field flow?
See the following Step for Adjust POS Screen
Step 1 Go to administrtion Click on Configuration
Stpe 2 Click on Voucher Series Configurtion
Step 3 Select the Voucher Series and Click on Voucher Configuration
Step 4 Enable Advance POS Data Entry
Step 5 Click on Configure Advance POS Option
Step 6 on POS Configuration Windows see field and Field type Option as requried Variable Semi-Variable and fixed
Step 7 Save the configuration
How can I add an additional field for an item and have it appear item wise?
To add additional field for item in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable item addtional field and click on save button.
Step 4 : Now go to transaction and add voucher the item addtional field will appear item wise.
When creating a credit/debit note against a sales invoice, it is picking up the original invoice number. How can I change the invoice number on the credit/debit note in BUSY?
To change the invoice number on the credit/debit note in BUSY
Step1 : Go to administration menu
Step2 : Select on configuration .
Step3 : click on voucher series configuration
Step4 : Select the Voucher series configure.
Step5 : Debit or Credit Note .
Step6 : Click the voucher numbering options.
Step7 : Select Numbering type Manual, Automatic and Save.
I am not able to find the option to enter shipping address separately while generating invoice. How can I add shipping address?
To enable the shipping details in BUSY follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration menu select voucher series configuration.
Step 3 Then select the relevant voucher and its series then click on voucher configuration.
Step 4: Then in voucher configuration window mention Y on the separte billing shipping details.
Step 5: Lastly click on save button to save the configuration.
I would like to generate invoices without entering transport details. How can I eliminate the transport window from the data input screen?
Option 1:
To generate invoices in BUSY without inputting transporter details, simply eliminate them by pressing the Esc key within the transporter details section on the invoice form or screen.
Option 2: In the voucher series configuration, under the option to enable/disable (Y/N) input for transport details, setting it to 'N' will disable this feature. Consequently, during data entry, the system will not prompt for transport details.
What would be the reason if the voucher number is showing 11 instead of 1 during voucher Entry?
If the voucher number is showing 11 instead of 1 during voucher Entry follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select required voucher type & series then click on voucher numbering option.
Step 3: Check the starting number, there must be 11 instead of 1. Correct it and check.
Note:- Take backup before doing any changes related to voucher numbering.
Is there a specific location to enable separate billing and shipping details option in the Configurations menu?
Yes, there is a specific location to enable separate billing and shipping details option in BUSY. To open billing shipping details window in voucher, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.
What should I do when the system is showing the wrong voucher number showing in transaction?
If the wrong vocuher number showing in transaction, please follow these steps:
Step 1: Take data backup from company menu backup data option.
Step 2: Go to administration then configuration
Step 3: Select voucher series configuration then select voucher type and voucher series.
Step 4: Go to voucher numbering set the voucher numbering as manual and save.
Step 5: In transaction open voucher in modify mode and change voucher number and save.
My BUSY bills are showing same voucher number for different bills. How to troubleshoot this?
If same voucher numbers are showing for different bills then check the vouchers and then change the voucher numbering format as manual and then can change the voucher numbering
To chnage the vouchernumbering format follow the below mentioned Steps:
Step1: Press CTRL+ F then Click in Voucher series Configuration
Step 2: Select Voucher type and then select Series
Step 3: Click on Voucher numbering
Step 4: change as Manul
What is the process to add a new option field in a voucher series?
To configure the number of optional fields after the narration in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define caption as needed.
Step 3 : Now go to transactions and add voucher optional field .