Frequently Asked
Questions

Q: I am having difficulty in manually starting the numbering sequence, what should I do?

If you having difficulty in manually starting the numbering sequence in BUSY, follow these steps: Step 1 : Go to Administration and Select Configurations Step 2 : Choose Voucher Series Configurations Step 3 : Select the voucher type and series you want to edit Step 4 : Click on Voucher Numbering Step 5 : Choose Manual and click on ok button.

Q: Where can i enable the option of sending notification through BUSY BNS app?

You can enable the option of sending notification through BUSY BNS app by following below steps: Step1: Go to Administration menu and then click on configuration option Step2: Now click on voucher series configuration option and then select voucher and series Step3: Then select voucher configuration option and enable send notification to BUSY BNS app after saving option as Y and press on save option

Q: Can we shift some vouchers from one series to another series?

In the case of Standard series, we can shift vouchers from one series to another series one by one but not In case of POS Series. Step 1: Open the voucher in modify mode, whose series you want to change it. Step 2 :Transaction=>Select Voucher Type=>Modify Step 3: Change the series manually, then the voucher number will pick according to that series & save it.

Q: How can i configure voucher numbering while creating a sale order?

To configure voucher numbering while creating sale order, you need to follow these steps : Step 1 : Go to administration then configuration Step 2 : Click on voucher series configuration then select voucher type as sale order and select the voucher series of sale order. Step 3 : Go to voucher numbering set voucher numbering as automatic or manual as needed and save.

Q: Need to Show Itemwise Per Qty Discount, how to do it?

To show item-wise per-qty discounts, you need to follow the below steps: Step 1: Go to Administration, then select Configuration, then select Voucher Series Configuration. Step 2: then select the voucher from which you want the item per qty discount, then client on series and select the voucher configuration. Step 3: enable the item-wise discount option as Yes, and select item-wise discount per main quantity.

Q: Configuration to create invoices in BUSY?

To configure the invoice settings in BUSY, you can follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Click on Voucher Series Configuration and choose the voucher type that you want to configure. Step 3: Select the voucher series and then click on either Voucher Numbering or Voucher Configuration. Make the necessary settings according to your needs.

Q: How can i fix the issue if bank instruments details are not showing in receipt voucher even though enabled from the account tab?

If bank instruments details are not showing in receipt voucher even though enabled from the account tab, then you need to follow these steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select voucher series configuration then select the receipt voucher and choose series as main or etc. Step 3: Set Y on maintain bank instrument details option then save.

Q: The SMS and email notifications are getting triggered automatically on saving invoice voucher. How can I disable the auto voucher notification?

Automatic SMS and email notifications triggered on saving invoice voucher. 1.Resolution Steps:Navigate to Configuration:Go to Administration and select Configuration. 2.Access Voucher Series Configuration:Within Configuration, go to Voucher Series Configuration. 3.Choose Sales Voucher Series:Select the sales voucher and choose the required series. 4.Voucher Configuration:Go to Voucher Configuration. 5.Disable Notifications:Uncheck the option Send SMS and email After Saving.

Q: I made a sale, but the settlement details entry screen is not showing in the voucher. What should I do?

If the settlement details screen is not showing in the voucher after making a sale, you can enable the settlement details option as per the below steps. Step 1: Administration Step 2: Configuration Step 3: Voucher series configuration Step 4: Select the series, then "Enable Settlement Details." Step 5: Configure the required settlement modes and account heads. Step 6: Change the settlement mode captions if required.

Q: I want to modify the invoice to change the cash settlement to party name. Will it impact the accounts balance?

you can follow these steps in BUSY: Step 1: Access the invoice you wish to modify in the software. Step 2: Look for an Edit option . Step 3: locate the settlement or payment details Step 4: Change the settlement option from Cash Settlement to the appropriate party . Step 5: Save the changes Step 6: This will impact on account balance

Find Solutions to Common Issues Related to configurations - voucher series configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am having difficulty in manually starting the numbering sequence, what should I do?

If you having difficulty in manually starting the numbering sequence in BUSY, follow these steps: 
Step 1 : Go to Administration and Select Configurations 
Step 2 : Choose Voucher Series Configurations 
Step 3 : Select the voucher type and series you want to edit 
Step 4 :  Click on Voucher Numbering 
Step 5 : Choose Manual and click on ok button.

Where can i enable the option of sending notification through BUSY BNS app?

You can enable the option of sending notification through BUSY BNS app by following below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Now click on voucher series configuration option and then select voucher and series
Step3: Then select voucher configuration option and enable send notification to BUSY BNS app after saving option as Y and press on save option

Can we shift some vouchers from one series to another series?

In the case of Standard series, we can shift vouchers from one series to another series one by one but not In case of POS Series.
Step 1: Open the voucher in modify mode, whose series you want to change it.
Step 2 :Transaction=>Select Voucher Type=>Modify
Step 3: Change the series manually, then the voucher number will pick according to that series & save it.

How can i configure voucher numbering while creating a sale order?

To configure voucher numbering while creating sale order, you need to follow these steps :
Step 1 : Go to administration then configuration 
Step 2 : Click on voucher series configuration then select voucher type as sale order and select the voucher series of sale order.
Step 3 : Go to voucher numbering set voucher numbering as automatic or manual as needed and save.

Need to Show Itemwise Per Qty Discount, how to do it?

To show item-wise per-qty discounts, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Voucher Series Configuration.
Step 2: then select the voucher from which you want the item per qty discount, then client on series and select the voucher configuration.
Step 3: enable the item-wise discount option as Yes, and select item-wise discount per main quantity.

Configuration to create invoices in BUSY?

To configure the invoice settings in BUSY, you can follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Click on Voucher Series Configuration and choose the voucher type that you want to configure.
 Step 3: Select the voucher series and then click on either Voucher Numbering or Voucher Configuration. Make the necessary settings according to your needs.

How can i fix the issue if bank instruments details are not showing in receipt voucher even though enabled from the account tab?

If bank instruments details are not showing in receipt voucher even though enabled from the account tab, then you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the receipt voucher and choose series as main or etc.
Step 3: Set Y on maintain bank instrument details option then save.

The SMS and email notifications are getting triggered automatically on saving invoice voucher. How can I disable the auto voucher notification?

Automatic SMS and email notifications triggered on saving invoice voucher. 
 1.Resolution Steps:Navigate to Configuration:Go to Administration and select Configuration. 
 2.Access Voucher Series Configuration:Within Configuration, go to Voucher Series Configuration. 
 3.Choose Sales Voucher Series:Select the sales voucher and choose the required series. 
 4.Voucher Configuration:Go to Voucher Configuration. 
 5.Disable Notifications:Uncheck the option Send SMS and email After Saving.

I made a sale, but the settlement details entry screen is not showing in the voucher. What should I do?

If the settlement details screen is not showing in the voucher after making a sale, you can enable the settlement details option as per the below steps. 
Step 1: Administration 
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: Select the series, then "Enable Settlement Details."
Step 5: Configure the required settlement modes and account heads.
Step 6: Change the settlement mode captions if required.

I want to modify the invoice to change the cash settlement to party name. Will it impact the accounts balance?

you can follow these steps in BUSY:
 Step 1: Access the invoice you wish to modify in the software.
 Step 2: Look for an Edit option .
 Step 3: locate the settlement or payment details Step 4: Change the settlement option from Cash Settlement to the appropriate party .
 Step 5: Save the changes Step 6: This will impact on account balance

Frequently AskedQuestions