Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
The system is configured to send SMS and email automatically. How can I change the auto voucher notification settings?
Automatic SMS and email notifications triggered on saving invoice voucher.
1.Resolution Steps:Navigate to Configuration:Go to Administration and select Configuration.
2.Access Voucher Series Configuration:Within Configuration, go to Voucher Series Configuration.
3.Choose Sales Voucher Series:Select the sales voucher and choose the required series.
4.Voucher Configuration:Go to Voucher Configuration.
5.Disable Notifications:Uncheck the option Send SMS and email After Saving.
What should I do if I do not need certain bills and want to manually change the numbering?
To change the voucher number,please follow the below steps:
Step 1: Go to Administration
Step 2: Go to Configuration and select voucher series configuration
Step 3: Select voucher where you want to change voucher numbering manual and select series
Step 4: Go to Voucher Numbering and set Numbering Type as manual and Save
Step 5: Now go to the Invoice which you want to modify change
How to recreate a credit note in a different series in BUSY without using the same voucher number?
If you want to create a Credit Note in a Different Series, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type as Sales Return(Cr.Note)/Cr.Note(w/o Items).
Step 3: Then Click on add New and Create Your Series.
Step 4: Then enter the Cr.Note voucher in the series You Created.
Why is the item-wise discount feature not working even though I have enabled it in the configuration?
If item-wise discount feature not working even though I have enabled it in the configurationin BUSY, you should check
Step 1: If you have the necessary permissions or access rights to configure voucher series configuration feature.
Step 2: If you have the necessary permissions, ensure that you are trying to access on the same voucher type in which item wise discount is enabled.
How to adjust the printout settings in BUSY for bill printing? It is currently printing two copies instead of one.
To adjust the printout settings in BUSY for bill printing, please refer to below mentioned steps:
Step 1: Go to Administration tab.
Step 2: Click on configuration and the voucher series configuration.
Step 3: Select Series and then click on voucher configuration.
Step 4: Click on option print sale invoice after saving and click on configure.
Step 5: Specify number of copies as 1 in default.
Why is the date previous date instead of today date during voucher entry? How can I change it?
To set date you can follow some steps:
Step 1: Go to administration and then click on Configuration.
Step 2: Now click on voucher series configuration and select voucher type in which you want correct date.
Step 3: Now click on voucher series and select voucher configuration.
Step 4: Now select system date in Set Default Date in voucher as Option and save the configuration.
I don't see an option to enter vehicle number in BUSY for E-Way bill. What should I do?
If you do not see option to mention vehicle number in BUSY, check the following options:
Step 1: Go to administration then configuration and select voucher series configuration
Step 2: Then select voucher and series then click on voucher configuration
Step 3: Check yes shoul be mentioned in transports details option
Step 4: In voucher check in tranport window vehicle number option will show
What should i do if the sales invoices pick last voucher date by default instead of current date?
If the sale voucher pick last voucher date instead of current date, follow these step:
Step 1: Go to administration section then click on configuration
Step 2: Choose voucher configuration then select sales voucher type.
Step 3: Select the sales voucher series then click on voucher configuration tab
Step 4: Select system date in set default date in voucher as field and save the configuration.
Why are transport and station details not prompting while making a sale bill in BUSY Accounting Software?
If input transport detail not enable from voucher configuration then it will not show in voucher.
For enable follow these steps:
step 1: Go in administration then go in configuration
step 2: Go in voucher series configuration select voucher type sale
step 3: Select series in which you pass voucher and click on voucher configuration
step 4: Enable input transport detail yes and save configuration
How to remove the "Bill to Ship to" window by default when creating sales invoices in BUSY?
If you want to remove the Bill to Ship to window, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then choose the series in which you want to remove the Bill to Ship to window.
Step 3: Toggle N on Separate Billing/Shipping Details and save the configuration.