Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
What is the shipping process for BUSY?
The shipping process of BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.
Step 4 : Go to transactions and add shipping details in shipping details window.
How can i access the billing and shipping window in BUSY?
To access the billing and shipping window in BUSY, you need to enable the feature by follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration then select the voucher type.
Step 3: Select the voucher series and click on Voucher Configuration.
Step 4: Specify Y to enable separate billing and shipping then save the configuration.
How can I enable bill to ship to in Invoice?
To enable Bill to Ship to you need to follow some step:
Step 1: Go to the Administratio and then click on Configuration.
Step 2: Now click on Voucher series and configuration and select voucher type.
Step 3: Now click on voucher series and then click on Voucher configuration option.
Step 4: Now enable the Separate Billing Shipping details and save the configuration .
How to set automatic voucher number for sale order voucher?
To set auto voucher numbering for sales order voucher, please follow these steps :
Step 1 : Click on administration
Step 2 : Then configuration then voucher series configuration
Step 3 : Select voucher type as sales order and select voucher series
Step 4 : Go to voucher numbering
Step 5 : Set voucher numbering as automatic save
NOTE : Take backup before doing the process
How to create voucher series in BUSY?
Please follow the steps to create voucher series in BUSY:
1: Go to Adminisration menu
2: Click on configuration and then press enter on voucher series configuration
3: Select voucher of which voucher you want to create a series
4: Then click on Add new tab which showing on right hand side
5: Enter the series name and save
The invoice generated from BUSY is not getting printed automatically. Why is the auto-print feature not working?
Printing option not showing after saving voucher.
To print invoice after saving voucher we need to check
Step 1: Goto Administration.
step 2: Click on Configurations.
Step 3: Click on Voucher Series Configuration.
Step 4: Select Sales click on series.
step 5: Goto Voucher Configuration.
Step 6: Print sale invoice after saving yes.
Some of my voucher numbers are not in sequential order in BUSY. How do I fix this?
To fix non-sequential voucher numbers in BUSY, go to
Step 1 : Click on administration
Step 2 : Then configuration
Step 3 : Then Voucher series Configuration
Step 4 : And select the Series option.
Step 5 : Then, select the voucher series and click on Modify. From there, you can change the starting number of the voucher series to the desired number.
Why is the YES option not enabled in the transportation window while generating an invoice in BUSY?
Here are the reasons why the 'YES' option is not enabled in the transportation window while generating an E-invoice in BUSY:
1: In the case of B2C transactions, the 'YES' option will not be shown in the transport window.
2: If you are a sub-user, you will need to be unrestricted by the main user in the E-invoice configuration options.
What should I check to ensure voucher configurations are consistent between different offices in BUSY?
To ensure voucher configurations are consistent between different offices in BUSY softwrae, you should follow the given steps
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Click on voucher series configuration
Step 4 Select voucher type and click on series
Step 5 Click on voucher configuration
Step 6 Match here settings between different branches or offices
The current date is not picking up auotmatically in vouchers. what should i do?
If the current date is not picking up automatically in vouchers, then you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc.
Step 3: At bottom set default date in voucher as system date and save.