Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
How to get the cursor in the next row of an item for fast billing in standard data entry?
To get the cursor in the next row of an item for fast billing in standard data entry follow the below steps:
Step 1: Administration=>Configuration=>Voucher series configuration.
Step 2: Select Voucher type & Series then click on Configuration.
Step 3: Click on Configuration standard POS option.
Step 4: Mention no. in option ‘Add Enter Keys after an item’.
I changed some configuration settings and now my voucher entry is not working right what should I check?
For Change Sale Voucher Configuration, see the following step:
Step 1 Go to Administration. Click on Configuration.
Step 2 Click on Voucher Series Configuration.
Step 3 Select the Voucher Series and click on Voucher Configuration.
Step 4 In the Voucher Serise Configuration screen, enable or disable the option you need.
Step 5 Click on Save to save the configuration.
Is there any way to restrict transactions with only one material centre in a particular series?
Yes, there is a option to restrict transactions with only one material centre in a particular series follow the below steps:
Step 1: Administration>Configuration>Voucher series Configuration.
Step 2: Select Voucher & series then click master control option.
Step 3: Click on material centre apply control, Select allow option for one material centre and mention its name.
How can I confirm if my changes to a series have been saved correctly in BUSY?
To confirm if your changes to a series have been saved correctly in BUSY, you can check the series configuration screen and verify that the changes you made are reflected in the settings. Additionally, you can create a test voucher using the updated series and check if it is generated with the desired changes.
Where can I find the item discount option in the Voucher Series Configurations in BUSY?
To find item discount option in voucher series configuration, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable item wise discount select structure and click on save button.
How can I remove the discount column in the Bill Entry section of BUSY POS?
To remove the discount column in the Bill Entry section of BUSY POS, you need to follow these steps :
Step 1: Go to administration then configuration click on voucher series configuration
Step 2: Select voucher type and voucher series and go to voucher configuration
Step 3: Disable item wise discount and click on save button.
How to modify the voucher number of order voucher like bills in numeric order?
Please follow the below steps:
1: Go to administration menu
2: Click on configuration and then click on voucher series configuration
3: Press enter on sale order / purchase order then select the voucher series(main)
4: Click on voucher numbering tab here you can modify you order voucher numbering
make sure you have latest backup of your data
My BUSY app seems to be frozen/crashed. How do I force close and restart it?
If the BUSY app seems to be frozen or crashed, to close and restart it, you need to follow the below steps:
1. You need to close the app from the BUSY app backgroup and try
2. Also, uninstall the BUSY app, clear the data, restart the mobile app, and then install the BUSY app.
Can you guide me through the process of modifying a series configuration for sales?
To modify voucher series name for sales , you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type as sales and voucher series
Step 3 : Now go to modify series, rename the series and click on save button.
What is the best way to do numbering so that there are no issues?
If your voucher number need to set as automatic, follow below steps:
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Go to voucher numbering tab
Step 6 : Set voucher number as automatic
NOTE : PLease take bakcup before any process