Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

What sales configuration options exist in BUSY?

In BUSY, there are various sales configuration options available. These options include 
1. Customizing voucher formats
2. adding company logo and
3. Configuration rageding details on sales invoices
4. Selecting document printing formats
Additionally, you can enable or disable fields in voucher series configuration and print narration along with vouchers in account statements.

I am trying to generate separate invoices for billing party and shipping party in BUSY but it creates a single invoice with combined details. How can I generate separate invoices?

for Enable Separate Billing Shipping Details See the following Step 
Step 1: Go to Administration then Click on Configuration Menu
Step 2: Select the Voucher Serise then click on Voucher Configuration
Step 3: Enabble the option Separate Billing Shipping Details
Step 4: Save the Configuration

I'm having an issue with the voucher numbering/series in the sales module. The numbers are not increasing sequentially. How can this be fixed?

If you want to configure correct voucher numbering for your vouchers you may follow given steps:
Step: 1 Go to administration.
Step: 2 Then go to configuration - voucher series configuration.
Step: 3 Select voucher type and series.
Step: 4 Go to voucher numbering - set automatic in numbering type and feed starting number.

I made some changes in the voucher configuration but it did not reflect in the billing. Why is the billing not picking up the updated voucher configuration?

If changes in voucher configuration are not reflecting in billing, follow these steps: 
After making changes, escape from the current voucher.
Go back to that voucher again.
This will refresh the configuration for that voucher series, and the updates should be picked up in billing.

What is the process to generate invoices for bill-to and ship-to transactions? I am unable to generate them properly.

Please follow below mention steps for bill to ship to transaction:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher series Configration
Step 4:- Sales, select series
Step 5:- Voucher Series Configration on right side
Step 6:- Enable Bill to ship to option and save.

The voucher names are confusing me. Is there a way to see both the voucher name and date together?

If the voucher names are confusing you, and if you want to see both the voucher name and date together, you can view them using the below steps:
Go to Transactions, then select voucher, then select Modify. In this screen, you will find both the voucher name and date together.

I am unable to generate invoices if the invoice number starts with . How can I resolve this?

The E invoice Portal doesnot accept Starting Document no with 0. 
To change voucher numbering system follow these steps:
Step 1: Go to Administration menu Click on Configuration.
Step 2: Select Invoice click on sale series Go to Voucher Numbering And change voucher numbering after backup.

I want to switch to a new bill series in BUSY. How do I do it safely?

For this you have to create a new series and for create new series please follow these steps:
1. Go in administration then configuration
2. Then Go in voucher series configuration
3. Then select voucher type and click on add new and create new series
4. Pass entry in new series

Where can I find the voucher series configuration in BUSY to disable the POS option?

For disabled POS configuration in BUSY, see the following step:
Step 1 Go to Administration Click on Configuration.
Step 2 Click on Voucher Series Configuration.
Step 3 Select the Voucher Series and click on Voucher Configuration.
Step 4 Disiable option for Advance POS Data Entry.
Step 5 Click on Save to save the configuration.

What settings do I need to enable rounding off of invoice amounts in BUSY?

To round off amount in invoice, you need to follow steps :
Step 1 : Click on administration
Step 2 : Then confgiuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and voucher series
Step 5 : Go to voucher series configuration
Step 6 : Enable auto round off in invoice