Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How can I backup my BUSY data?
To take a backup [Manual] of your BUSY data you can follow these steps:
Step 1: Open BUSY Software
Step 2: Backup data
Step 3: Select Company
Step 4: Login with credential
Step 5: Choose the location where you want to save the backup file.
Step 6: Select the financial year to take backup [e.g. All, Fy 2022-23, 2023-24 etc]
Step 7: OK
To perform a backup automatically of your BUSY data, you can configure the BUSY agent on your PC.
Please note that it is always recommended to take regular backups of your data to avoid any loss.
What is the process to retrieve my company data from a backup?
To retrieve your company data from a backup in BUSY Accounting software. Plaese Follow the below steps:-
Step 1: Go to the Company menu
Step 2: Press enter on Restore Data option
Step 3: Choose the folder that contains the backup files
Step 4: And click on OK to start the restoring process. If the same data already exists, BUSY will provide an option to overwrite it Yes or No then you can proceed with No if you don't want to overwrite existing data & if you want then you can proceed with yes.
What is the correct procedure to backup data before uninstalling/re-installing BUSY?
To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
You can also copy you whole data folder.
Can I delete old backup folders in BUSY to save space?
Yes, you can delete old backup folders in BUSY to save space. For this, you need to follow the below steps:
Step 1: If your data is backed up daily, you need to check your data path from Administration, select Configuration, then select Backup Configuration. In this configuration, you will find the path, then manually go to that file and delete it.
Step 2: If you are taken back up manually and if you are taken back up via a BUSY agent, then you have to go to that folder and delete it.
What precautions should I take before doing any further work?
Before doing any further work in BUSY , it is recommended to take a backup of your data to prevent any potential data loss. please follow below steps to take a backup:
Step 1: Open BUSY then select backup data option.
Step 2: Then select the company which you want to take backup and enter the super user id and password.
Step 3: Specify the path where you want to take backup and select either all financial year or any single financial year.
Step 4: Press ok to proceed and check after complete it.
How do I proceed with a backup if I do not have a backup file?
If you do not have a backup file in BUSY Accounting software, you can proceed with backup. It is recommended to take regular backups to ensure the safety of your data.
To take backup of your data in BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Backup Data under the Company menu.
Step 2: Select the company of which you want to take backup and enter the login credentials.
Step 3: Select the backup path and you can select All financial year or single financial as required then proceed.
How do I create a folder and take a backup of my data from BUSY?
To create a folder and take a backup of your data from BUSY, you need to follow these steps:
Step 1: Open the required drive on your system then right click and select new then click on new folder.
Step 2: Enter the folder name as required then save.
Step 3: Open BUSY then select backup data option under the company menu.
Step 4: Select your company of which you want to take backup and enter the username and password.(If required)
Step 5: Select the folder which you have created then select press ok to proceed.
How can I restore a previous version of my company file in BUSY Agent?
BUSY Agent is a tool that helps you to backup your data automatically according to a schedule. Not for restoring data.
Furthermore to restore data from backup in BUSY, you need to follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
What is the necessary step to take the backup of a company before splitting it?
To take a backup of a company before splitting it in BUSY, follow below steps:
Step 1: Open BUSY Software and go to company menu
Step 2: Then click on backup data option and then select particular company and specify user name and password if required
Step 3: Now specify path where you want to take backup by browsing there and then select All financial year.
Step 4: Then click on Ok and it will take few minutes to take backup and after completing the process a confirmation message will appear on the screen.
I lost my e-invoice/e-way bill data. How can I restore it from a backup?
To restore backup you can follow the steps mentioned below:
Step 1: Open BUSY and go to restore backup from company menu
Step 2: mention folder path where backup in stored
Step 3: Click on ok and overwrite no
Step 4: Open restored company and go to transaction
Step 5: Go to gst misc. utilities and select ewaybill and e invoice management
Step 6: Then click on generate / print e invoice and Ewaybill ,then select voucher type and date range
Step 7: you can see list of voucher with Ewaybill and E invoice number