Frequently Asked
Questions

Q: How to restore BUSY backup?

To a restored of data you can follow these Step 1 : Open the BUSY on your computer. Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data . Step 3 : In the Restore data window, you have two options :Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

Q: I changed some settings in BUSY and now I'm getting errors. How can I restore the default settings?

To a restored of data you can follow these Step 1 : Open the BUSY on your computer. Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data . Step 3 : In the Restore data window, you have two options :Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

Q: How can I take a backup of my company data before updating BUSY to the latest version?

To take a backup of your company data before updating BUSY to the latest version,you can follow the simple steps: Step 1: Go to the Backup Data option in BUSY. Step 2: Select the company for which you want to take the backup. Step 3: You can then choose the location where you want to save the backup file. Step 4: Run the process. Note: It is recommended to take a backup before updating to avoid any data loss.

Q: Is it possible to restore deleted folders from the data directory in case of an accidental deletion?

No, it is not possible to restore deleted folders from the data directory in BUSY Accounting software once they have been deleted. However, if a backup was taken before deletion, the data can be restored from the backup. To restore backup follow the steps mentioned bellow: Step 1: After opening BUSY go to restore data option Step 2: Click on file symbol and select the folder where backup files are present Step 3: Now click ok and then yes in window for data restoration.

Q: How can I retrieve old data from another system to use in the new system?

To retrieve your old data from another system to run in the new system, you need to transfer that data files from old system to new system and if that is backup files, then you can restore it by using these steps: Step 1: Open BUSY on new system and click on Restore Data option. Step 2: Select that folder in which the backup files are kept and press Ok to proceed. Step 3: After restore data successfully you can open that company.

Q: I need to take a backup of my BUSY data. How do I do this?

Here are the steps for taking BUSY data backup manually : Step 1: Open BUSY software Step 2: Then go to company menu Step 3: Then click on Backup data option Step 4: Then select company and mention username and password if any Step 5: Then specify path for backup data Step 6: Then select All financial year then click on ok button Step 7: Then it start the process for backup and after completing it, a confirmation message will appear

Q: While taking backup from BUSY showing RTE 5. How do i resolve this?

If showing RTE 5 while taking backup from BUSY, you need to follow these troubleshooting steps: Step 1: Open your company then go to housekeeping menu and run reindex database process. Step 2: If same issue persists then you need to go BUSYwin folder in which drive where BUSY installed. Under the BUSYwin folder there will be a csbackup folder. Step 3: Right click on csbackup folder the select properties and select security. Step 4: Give everyone rights to that folder and then check.

Q: How can I restore data in BUSY if the window is upgraded?

To restore data in BUSY Accounting Software, you need to follow these steps: Step 1: Open BUSY then click on Restore Data under the Company menu. Step 2: Select the folder path in which backup files are stored. Step 3: Press Ok to proceed and if the same company already exists then it asks for overwrite it. You can select yes or no as required. Note: If you have a comp folder then you have to set the data path in the data directory.

Q: What should I do if I accidentally delete something important in BUSY?

Backup Data: To take backup of your data from BUSY follow these steps: Step 1: Open BUSY and select "Backup Data" option from Company tab. Step 2: choose the company that you want to backup. Step 3: Enter your username and password if required and select the location where you want to save your backup file. Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Q: Is there an option to take backup of my BUSY data?

Backup Data: To take backup of your data from BUSY follow these steps: Step 1: Open BUSY and select "Backup Data" option from Company tab. Step 2: choose the company that you want to backup. Step 3: Enter your username and password if required and select the location where you want to save your backup file. Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Find Solutions to Common Issues Related to data-specific - backup restore

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How to restore BUSY backup?

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

I changed some settings in BUSY and now I'm getting errors. How can I restore the default settings?

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

How can I take a backup of my company data before updating BUSY to the latest version?

To take a backup of your company data before updating BUSY to the latest version,you can follow the simple steps:
 Step 1: Go to the Backup Data option in BUSY.
 Step 2: Select the company for which you want to take the backup. 
 Step 3: You can then choose the location where you want to save the backup file.
 Step 4: Run the process.
 Note: It is recommended to take a backup before updating to avoid any data loss.

Is it possible to restore deleted folders from the data directory in case of an accidental deletion?

No, it is not possible to restore deleted folders from the data directory in BUSY Accounting software once they have been deleted. However, if a backup was taken before deletion, the data can be restored from the backup.
To restore backup follow the steps mentioned bellow:
Step 1: After opening BUSY go to restore data option 
Step 2: Click on file symbol and select the folder where backup files are present
Step 3: Now click ok and then yes in window for data restoration.

How can I retrieve old data from another system to use in the new system?

To retrieve your old data from another system to run in the new system, you need to transfer that data files from old system to new system and if that is backup files, then you can restore it by using these steps:
Step 1: Open BUSY on new system and click on Restore Data option.
Step 2: Select that folder in which the backup files are kept and press Ok to proceed.
Step 3: After restore data successfully you can open that company.

I need to take a backup of my BUSY data. How do I do this?

Here are the steps for taking BUSY data backup manually :
Step 1: Open BUSY software 
Step 2: Then go to company menu 
Step 3: Then click on Backup data option 
Step 4: Then select company and mention username and password if any 
Step 5: Then specify path for backup data 
Step 6: Then select All financial year then click on ok button 
Step 7: Then it start the process for backup and after completing it, a confirmation message will appear

While taking backup from BUSY showing RTE 5. How do i resolve this?

If showing RTE 5 while taking backup from BUSY, you need to follow these troubleshooting steps:
Step 1: Open your company then go to housekeeping menu and run reindex database process.
Step 2: If same issue persists then you need to go BUSYwin folder in which drive where BUSY installed. Under the BUSYwin folder there will be a csbackup folder.
Step 3: Right click on csbackup folder the select properties and select security.
Step 4: Give everyone rights to that folder and then check.

How can I restore data in BUSY if the window is upgraded?

To restore data in BUSY Accounting Software, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data under the Company menu.
Step 2: Select the folder path in which backup files are stored.
Step 3: Press Ok to proceed and if the same company already exists then it asks for overwrite it. You can select yes or no as required.
Note: If you have a comp folder then you have to set the data path in the data directory.

What should I do if I accidentally delete something important in BUSY?

Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Is there an option to take backup of my BUSY data?

Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Frequently AskedQuestions