Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
Can you guide me on taking a backup and creating a new folder with todays date to directly run the process?
For taking backup follow these steps:
step 1: Open BUSY then go in company menu
step 2: Go in Backup data then select company of which you want to take backup
step 3: Mention user name and password of company if apply then given backup path
step 4: Select backup path and mention backslash then mention date
step 5: Click yes on create new folder BUSY will create automatic folder on that location
step 6: You can take backup on that folder
I am facing issues with data backup after upgrading BUSY software. How can this be fixed?
In BUSY, If data backup not able to work properly after upgrading the BUSY Release.
Pls Check Below Steps:
Step 1: Data Backup Files should be in proper format.
Step 2: Data has not been upgraded properly then have to run that data previously BUSY Version and do the reindex database process after that upgrade it again in Current BUSY Rel.
Step 3: If Still same issue then send data to us on our support email id - support@busy.in for further process.
How do I create a backup for a parent group in case of accidental removal?
In BUSY, you can create backup of your whole data not for a parent group. To take backup of your data from BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Backup Data under the Company menu.
Step 2: Select the company of which you want to take backup and enter the login credentials. (If Required)
Step 3: Select the backup path and you can select All financial year or single financial as required then proceed.
How can I restore configuration and data from a backup after formatting?
To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
How can I edit the missing data in the software?
If data is missing in BUSY Accounting Software, you can try restoring data from a backup file.
To restore data in BUSY Accounting Software, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data under the Company menu.
Step 2: Select the folder path in which backup files are stored.
Step 3: Press Ok to proceed and if the same company already exists then it asks for overwrite it. You can select yes or no as required.
Why is the backup not completing and showing error?
f you are not able to take a backup or showing error while taking a backup
There could be a several reasons of it such as:
Step 1: You dont have permission to take a backup at user level
Step 2: You dont have enough space in your drive to take a backup
Step 3: You dont have permission to take a backup in folder so give full rights to your drive if face these error
Step 4: Corruption in company database
How do I take backup of data in BUSY?
To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
What is the procedure to backup BUSY data?
To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
How can I take a backup of my accounting data in BUSY?
You can take the data backup from the Below Steps :
Step 1: Click on Company Menu
Step 2: Then Backup Data
Step 3: Select the company for which you want to take the backup
Step 4: Then Mention the company Username and Password
Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
Step 6: Then specify the backup folder path.
How can I share the backup file with my accountant/CA?
You can share the backup files with your Accountant/CA . Please Follow the below steps :
Step 1: Go to the company menu
Step 2: And then select Backup Data option
Step 3: Select the company for data backup and mention the Super user name and Password to take backup
Step 4: Then Select Financial Year and specify the backup folder path.
Step 5: Copy the backup data folder into pendrive to share the backup file on the mail via wetransfer.com