Frequently Asked
Questions

Q: I want to take a backup of my account books before making any changes in BUSY. What is the process to do so?

You can take the data backup from the Below Steps : Step 1: Click on Company Menu Step 2: Then Backup Data Step 3: Select the company for which you want to take the backup Step 4: Then Mention the company Username and Password Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year. Step 6: Then specify the backup folder path.

Q: I am unable to find my data folder location for BUSY. How can I locate it to point BUSY to the right folder?

To locate the data folder in BUSY, you can check the properties of the software to see where it is installed. The default location for the data folder is usually in the C drive under the BUSYWin folder. You can also search for the folder using the search function in your computer. Once you have located the correct folder, you can point to it in the software settings to ensure that it is using the correct data.

Q: I restored an old data backup but it is not overwriting my current data. How do I fix this?

If you have restored an old data backup but it is not overwriting your current data, you need to follow the below steps: Step 1: Close the company, select the restore data backup, put the restore data path, click OK, and proceed with data restoration as Yes , Step 2: then you have to get the option that the data for the company already exists. Shall I overwrite it? Then click on the Yes option to overwrite the data.

Q: How can I restore my account to a previous backup due to multiple errors by the agent?

To restore the previous backup from BUSY agent, follow these steps: Step 1: Click on Company menu and then select Restore Data. Step 2: Specify the backup data path from the folder configured for local backup in BUSY Agent. Step 3: Afterward, press on ok tab to procced. Note- If you want to restore the backup from Google Drive, you need to download the backup file from Google Drive and then restore the data in BUSY by following the above process.

Q: What is the process to take a backup of data in BUSY before making any changes?

To take a backup of data in BUSY before making any changes, Step 1: Open BUSY Software Step 2: Backup data Step 3: Select Company Step 4: Login with credential Step 5: Choose the location where you want to save the backup file. Step 6: Select the financial year to take backup [e.g. All, Fy 2022-23, 2023-24 etc] Step 7: OK Please note that BUSY can also provide an automatic backup utility called BUSY Agent, which can save data automatically to Google Drive.

Q: How do I take a backup of my company data before making any software changes?

You can take the data backup from the Below Steps : Step 1: Click on Company Menu Step 2: Then Backup Data Step 3: Select the company for which you want to take the backup Step 4: Then Mention the company Username and Password Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year. Step 6: Then specify the backup folder path.

Q: BUSY crashed and forced closed. How can I recover my data and troubleshoot the issue?

If BUSY crashed and forced closed, you can try the following steps to recover your data and troubleshoot the issue: 1: Copy the data from main data directory where the BUSY data exist. 2: Even backup can be generated through BUSY Agent. 3: Set compatibility and gives everyone rights. 4: Exclude BUSY application from Antivirus. 5: Restart your system. 6: If the same issue comes, then you can re-install BUSY application.

Q: How can I ensure that my data is securely backed up in BUSY?

To ensure that your data is securely backed up in BUSY, you can use the built-in backup feature provided by the software. This feature allows you to create regular backups of your data and store them in a secure location, such as an external hard drive or cloud storage. By regularly backing up your data, you can protect it from loss or damage and have a reliable copy to restore from in case of any unforeseen events.

Q: How do I access the server system to take a backup of BUSY?

To take backup of BUSY from server system you need to go the server system and follow the below steps: Step 1: Open BUSY then click on the Backup Data option. Step 2: Select the company of which you want to take backup and enter the username and password (If Required). Step 3: Specify the location where you want to save backup and can choose either All Financial year of Single financial year. Step 4: Press Ok to start the process.

Q: Can you provide assistance with taking a backup of all companies before updating the software?My GST return shows some validation errors in BUSY. What should I do?

Here are simple steps mentioned below to take backup of all companies before updating the software: Step 1: Install BUSY agent in your system Step 2:Then Configure General Configuratiion in which you have to specify the database and data directory or SQL Server Information depending upon the database type. Step 3: Then Configure Backup Configuration and specify backup path. Step 4: Then click on backup now option your all companies will be backup within few minutes.

Find Solutions to Common Issues Related to data-specific - backup restore

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Dealer Complaint/Issues

I want to take a backup of my account books before making any changes in BUSY. What is the process to do so?

You can take the data backup from the Below Steps :
 Step 1: Click on Company Menu
 Step 2: Then Backup Data
 Step 3: Select the company for which you want to take the backup
 Step 4: Then Mention the company Username and Password 
 Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
 Step 6: Then specify the backup folder path.

I am unable to find my data folder location for BUSY. How can I locate it to point BUSY to the right folder?

To locate the data folder in BUSY, you can check the properties of the software to see where it is installed. The default location for the data folder is usually in the C drive under the BUSYWin folder. You can also search for the folder using the search function in your computer. Once you have located the correct folder, you can point to it in the software settings to ensure that it is using the correct data.

I restored an old data backup but it is not overwriting my current data. How do I fix this?

If you have restored an old data backup but it is not overwriting your current data, you need to follow the below steps:
Step 1: Close the company, select the restore data backup, put the restore data path, click OK, and proceed with data restoration as Yes , 
Step 2: then you have to get the option that the data for the company already exists. Shall I overwrite it? Then click on the Yes option to overwrite the data.

How can I restore my account to a previous backup due to multiple errors by the agent?

To restore the previous backup from BUSY agent, follow these steps:
Step 1: Click on Company menu and then select Restore Data.
Step 2: Specify the backup data path from the folder configured for local backup in BUSY Agent.
Step 3: Afterward, press on ok tab to procced.
Note- If you want to restore the backup from Google Drive, you need to download the backup file from Google Drive and then restore the data in BUSY by following the above process.

What is the process to take a backup of data in BUSY before making any changes?

To take a backup of data in BUSY before making any changes,
Step 1: Open BUSY Software
Step 2: Backup data
Step 3: Select Company 
Step 4: Login with credential 
Step 5: Choose the location where you want to save the backup file.
Step 6: Select the financial year to take backup [e.g. All, Fy 2022-23, 2023-24 etc]
Step 7: OK
Please note that BUSY can also provide an automatic backup utility called BUSY Agent, which can save data automatically to Google Drive.

How do I take a backup of my company data before making any software changes?

You can take the data backup from the Below Steps :
 Step 1: Click on Company Menu
 Step 2: Then Backup Data
 Step 3: Select the company for which you want to take the backup
 Step 4: Then Mention the company Username and Password 
 Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
 Step 6: Then specify the backup folder path.

BUSY crashed and forced closed. How can I recover my data and troubleshoot the issue?

If BUSY crashed and forced closed, you can try the following steps to recover your data and troubleshoot the issue: 
 1: Copy the data from main data directory where the BUSY data exist. 
 2: Even backup can be generated through BUSY Agent. 
 3: Set compatibility and gives everyone rights. 
 4: Exclude BUSY application from Antivirus. 
 5: Restart your system. 
 6: If the same issue comes, then you can re-install BUSY application.

How can I ensure that my data is securely backed up in BUSY?

To ensure that your data is securely backed up in BUSY, you can use the built-in backup feature provided by the software. This feature allows you to create regular backups of your data and store them in a secure location, such as an external hard drive or cloud storage. By regularly backing up your data, you can protect it from loss or damage and have a reliable copy to restore from in case of any unforeseen events.

How do I access the server system to take a backup of BUSY?

To take backup of BUSY from server system you need to go the server system and follow the below steps:
Step 1: Open BUSY then click on the Backup Data option.
Step 2: Select the company of which you want to take backup and enter the username and password (If Required).
Step 3: Specify the location where you want to save backup and can choose either All Financial year of Single financial year.
Step 4: Press Ok to start the process.

Can you provide assistance with taking a backup of all companies before updating the software?My GST return shows some validation errors in BUSY. What should I do?

Here are simple steps mentioned below to take backup of all companies before updating the software:
 Step 1: Install BUSY agent in your system
 Step 2:Then Configure General Configuratiion in which you have to specify the database and data directory or SQL Server Information depending upon the database type.
 Step 3: Then Configure Backup Configuration and specify backup path.
 Step 4: Then click on backup now option your all companies will be backup within few minutes.

Frequently AskedQuestions